Todo excelente. Habitación limpia y a la hora correspondiente. El desayuno normal, pero cumplidor. La ubicación excelente al otro lado de la grand plaza entonces cualquier compra se puede hacer a pie El personal amable y atento todos los días
I have stayed here for a week at a time about every 8 weeks since the hotel opened. It took a while to get running smoothly but now is an excellent hotel. Service is very high overall. Food is excellent and overall healthier than the surrounding hotels. Close alternatives for food at the office building next door or some smaller cafes in neighborhood behind the hotel. The suites are live and a great bathroom. These are the only rooms that have a bathtub. The corner rooms are a bit smaller and I prefer a regular room instead of the upgrade to a corner room. One complaint is the air conditioning units can be a little loud so best to run them constantly for background noise. Pool is a bit odd as it does not have many lounge chairs if you want to just lounge and lay out in sun. Exec lounge has great service now with bartender always interested in making unique drinks.
PPatrick4yaI was very disappointed with my stay. The room was small, dark and depressing. It was an interior room with the window facing the lobby and not outside. The room smelled strong of mold and paint. The toilet Handel was broken. Most of the wood flood was warped and bubbled from clearly having been flooded at some point. I asked the front desk to change to an exterior room but they said none with a king sized bed were available. It was very noisy and every sound from the hallway echoed throughout out the room. I believe the was some sports team staying there and it was hard to sleep with kids running through the hall from room to room, shouting, and slamming doors constantly! I will not stay there again and recommend other nearby hotels that cost less!
El hotel es precioso. Las habitaciones son muy bonitas, mantienen su estilo virreinal 🥰 PEROOO por la noche, la luz es escasa. El hermoso candelabro no se prende, hay pasillos que son de miedo sin luz!!!! Y ... EL BAR, ESTA FUERA SE SERVICIO DESDE PANDEMIA. Así que las fotos con mucha iluminación y el bar, olvidenlas . La ubicación ES PRIVILEGIADA.
MMarant DenebMaybe I had to do more research on my side, but the room I was assigned did not look at all like the picture. The staff was kind and helpful. On the other hand, the amenities were in bad shape and dirty. The room had no air ventilation and the wall were really thin. I could hear all the noises from the other rooms and the halls, because I was near the common toilets and showers. Probably this is a better choice for people who want to party all night and just sleep a few hours. I think the location is great, but next time I will spend a little bit more for a proper hotel room with a private bathroom.