ホテル カソナ グアダラハラ(Hotel Casona Guadalajara)

I reserved online and it said pay at hotel. When I arrived at the hotel they said I didn’t have a reservation because I didn’t post ahead and all rooms were full. I had to find another hotel at the last minute. I’ve never had this problem before when a reservation said pay at hotel. I even put in payment information when I made the reservation with orbitz.

You will pay DOUBLE the price if you book through **********! Room price was around 45dls at the hotel but through this app we had to pay around 80. Not worth it. Hotel is old, rooms get too much outside noises. Our room's light wasn't working, bathroom conditions are very poor.

URGE UN REMODELACION EN LAS HABITACIONES, Y AIRE ACONDICONADO, ES UN LUGAR CENTRICO Y SEGURO, ME GUSTA MUCHO EL HOTEL

Close to many bars night life No AC was hot Bathroom kinda dirty Hot water takes a long time to come out.

The room was a cave with no window in the back of the building in an alley. The room looked nothing like advertised. The mattress was like a boxsprings with a piece of cardboard on it. Extremely uncomfortable. In the morning there was no hot water in the shower. We left, and they refused to refund our payment.

The place was a mess, old building smells like Moho, the showers are full of Moho and braking apart

Very basic. Even though I had a reservation they gave me what they said was the only room open. Right next to the front desk and on a busy street. Very noisy. No hot water in the morning so no shower. The desk clerk tried to help to no avail. Said there wasn't another room I could take a shower in. Bed was ok but otherwise very disappointing, especially for the price.

when I booked the room it stated that it was 3 queen size beds and when i got to the room it turn out to be 3 full size beds. also they have the most expensive room at 1,250 pesos which is around 60 dollars. that's the price when you book in person. But on your site I ended up paying 1,850 pesos which is around just short of 100 dollars. so its very disappointing because I have book and purchased plane tickets with you before so I am not sure if I would book with you again because of the info on your site is completely wrong. I sure hope this does not happen to some one else in the future.

Convenient area, however breakfast is not free. Water pressure is not good and overall pictures display of the hotel is not the tall building but a 1 level small hotel.