Stayed 2 nights. Room assigned was without window! I complained the next day and reception argued that some smaller sized rooms are without windows and showed me her website. I showed her my booking with mention of city view and photo of room with window (city view) before she was convinced, and then reluctantly asked if I want to change Room within 2 hours' time (before they tidy up the room by 12pm). Since I wanted to go out already, and only 1 more night, I decided not to waste time changing Room. Overall, poor customer experience. Apart from that, location is good.
自動翻訳