ホテルからの返信: Just wanted to thank you for your recent stay here at DoubleTree by Hilton Guangzhou! So glad you were able to experience our warm, caring service and hospitality. We look forward to seeing you soon.
佐々木 邦治
ビューティビューツインルーム
宿泊: 2022年7月
カップル・夫婦での旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2022年8月14日
流石ヒルトン系列です。
サービス、部屋とどれを取っても満足です。
また、利用します。
ホテルからの返信: このたびはDoubleTree By Hilton Guangzhouをご利用いただき、誠にありがとうございます。また素晴らしいご評価をいただき、大変光栄に存じます。次回のご利用をスタッフ一同心よりお待ち申し上げます。
ホテルからの返信: 親愛なるお客様、この度はダブルツリー by ヒルトン広州にご宿泊いただきまして誠にありがとうございます。お忙しい中、ご滞在体験についてコメントし、他のゲストと共有していただきありがとうございます。お客様の忍耐と詳細なコメントは、私たちのサービスに対する最大の肯定であり、私たちがより良くするための絶え間ないモチベーションの源です。私たちはホテルを訪れるすべてのお客様の体験を非常に重視しており、お客様に優れたサービス体験をお届けすることが私たちのサービスの目的であり優先事項です。今後もお客様により良い体験と忘れられないご滞在をお届けできるようサービスと商品の最適化に努めてまいりますので、またのご来店を心よりお待ちしております。
Sophie
ダブルツリーダブルルーム
宿泊: 2024年12月
出張・ビジネス
6件の口コミ
4.7/5
素晴らしい
投稿: 2025年1月25日
Good service staff during check-in. Smooth and efficient. The room is big and clean. Coffee could be better in the room... maybe drip coffee
Stayed at this hotel for our New Year’s Eve trip to Guangzhou. The location of the hotel is very good and central.
We were welcomed by Hans at the front desk who helped to check in for us. He was friendly and polite. the room that we initially got had some smell of smoke from previous guest probably. I went back to the reception and he helped to change and upgrade our room to a much better room on a high floor which was much appreciated.
The breakfast wide variety of the hotel breakfast was also nice so there was much to choose from. I especially liked the tea section as there were lots of different teas (including flower teas) to choose from.
We enjoyed our stay and would recommend this hotel for tourists visiting Guangzhou.
翻訳
6/9
ホテルからの返信: Thank you for taking the time to share your feedback about your recent stay at DoubleTree By Hilton Guangzhou. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
YAP VOON LEE
ダブルツリーツインルーム
宿泊: 2024年11月
家族旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年12月24日
全体成员服务态度非常好,友善、有礼,服务效率高!
Customer service was great, very approachable, housekeeping staffs are great as well! Appreciate your great hospitality.
翻訳
ホテルからの返信: Thank you for taking the time to share your feedback about your recent stay at DoubleTree By Hilton Guangzhou. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Lawrence Chung 81
ダブルツリーツインルーム
宿泊: 2024年11月
友人との旅行
21件の口コミ
5.0/5
とても素晴らしい
投稿: 2025年1月14日
Very nice hotel , staff also helpful .
Will stay again when travel back to guang Zhou
Amazing hotel with good facilities and location. Biznes traveller recommended for this and near Beijing Road shopping district.
翻訳
ホテルからの返信: Thank you for taking the time to share your feedback about your recent stay at DoubleTree By Hilton Guangzhou. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
ゲスト
ダブルツリーダブルルーム
宿泊: 2025年2月
カップル・夫婦での旅行
10件の口コミ
5.0/5
とても素晴らしい
投稿: 2025年3月8日
Hotel rooms were clean and tidy. Reception and concierge were friendly. Location of the hotel was good, just the entrance was abit not convenient, most of the drivers only stopped by roadside as they couldn’t see clearly where is the main lobby. Overall it was a good stay.
Hotel room was clean and spacious. The amenities were on the simple side but did their job. Location wise, the hotel is not the closest to the metro however as it is located in Yuexia region it was quite close to most tourist attractions and we were able to didi around.
ホテルからの返信: Thank you for choosing to stay at DoubleTree by Hilton Hotel Guangzhou, and we apologize for not having a pleasant stay due to room 3320. We attach great importance to each guest's stay experience, and will give your feedback and improvement, and it is your suggestions that drive our progress. We hope you will be able to stay with us again in the near future and share your valuable advice with us, thank you for your support.
ゲスト
ダブルツリーツインルーム
宿泊: 2024年12月
友人との旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2025年1月8日
Qing Chen provided good service to our check out. She was very friendly and helpful. Very accommodating! Enjoyed our stay, room was clean and service was very good! Will definitely come back again
翻訳
ホテルからの返信: Thank you for taking the time to share your feedback about your recent stay at DoubleTree By Hilton Guangzhou. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!