ベイモント バイ ウィンダム ガーニー(Baymont by Wyndham Gurnee)

The hallways and the room smelled just like chlorine from the pool my bed was uneven. The 2 gentleman's that work there were so very professional, but the lady not so much.

Did not get housekeeping ONCE in the 4 nights my partner and I stayed there. I called down to ask if on our 3rd night, we could get new sheets and towels. Was told to ***** the bed ourselves and CARRY our sheets and towels down to the front desk. Then, we had to make our own bed. I make my bed at my home. The point of going to a hotel is you have a place to stay without having to change your own sheets. It was unprofessional in my opinion. Also, the walls were so thin, I could a conversation between 2 people in the room next to us. The room above us was stomping all day and night. Sounded like horses were stomping above us. Was very hard to sleep with that constant noise.

This property is very convenient to Six Flags and Great Wolf Lodge, as well as restaurants and shopping. We chose Baymont because of the special rate, and the reputation that Baymont has had. While I don't have any complaints with the property, I was surprised that the property is very "average." Not extremely nice, and the furniture was a little stained. The Baymonts we have stayed in have always been very nice. Again, no real complaints, just not what we expected with this name.

The hotel itself was fine, the staff was good and welcoming and it was really just a quick trip and needed a place to lay our head. But the breakfast while a decent portion many items tasted expired and/or spoiled. After nearly breaking a tooth on the raisin bran that tasted like it was 2+ years old we tried to spice up the eggs a bit with the packaged hot sauce but it was separated and rancid. The freshly cooked stuff was fine but the stuff that had a chance to sit there a while had, and it had gone bad.

Staff members were very friendly and pleasant! Clean room and very quiet. Lots of places to eat and very short ride to the navy base! Breakfast was good. Will definitely stay at hotel again.

Excellent staff and property, nice breakfast with lot of options. Very clean rooms

Excellent customer service. Hotel is a little older but very clean. It was a good experience overall

Vending machine and ATM both out of order. The beds were not comfortable. The pool light fell out while kids were swimming in the pool. Burn marks on tub ledge. Needs to be updated. Took out hot tub so should not advertise that.

Exercise room was being “remodeled.” For exercise, those on the second and third floors can go to the first floor to get ice. One coffee cup in the room.