From the moment I arrived to the hotel my experience was great. Front desk staff was very attentive, professional and accommodating specially Front desk ***ager Mr Siby.My room was very clean spacious luxurious and I love it.All the staff smiling face ,Guest relation Littisha and reception staffs are very helpful ,food was excellent.resturant service was good.I would stay at this joys palace and recommend it to everyone. They are celebrating 17th Anniversary with Verity of programs ,All the best for there further
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2024年5月8日
The Joys palace has been lovely stay and one of the highlights was fantastic rooms. Good ambience to relax, hospitality was good. front desk ***ager Mr Siby,was such good ***ager,answering all our questions,giving great recommendaions.he made us feel at home.not only him enter fo team specially Gre Littisha and all other fo staff very help full.food was excellent.room was very spacious ,rooms rates are very cheep.i enjoyed my stay at this hotel.
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2024年4月30日
We love this hotel so much,my second vist, it is honestly our favourite hotel that we ve ever been to,it feels very luxurious and the facilities are excellent;the staff is very kind and helpful,special mention front desk ***ger Mr Siby very help full & professional,guest relation who helped us get checked in and was very welcoming, food and staff excellent; highily recommend
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2024年4月26日
Poor. The reservation when booking on agoda says it is for max of 2 persons. Upon checking in, I was told the room I booked was only for one person, which is an obvious oversight since I didnt put the second guest name on since I am the lead guest. The ***ager refused to make an accommodation and insisted on another rs 1000. I ordered the delux room with a king bed which accommodates up to 3 persons on the app. As well, the swimming pool is ‘under construction’. Not only that, 2 roaches were waiting for is in the bathroom., though they changed rooms for us. It is certainly not customer centric and expect nickel and diming.
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2024年4月25日
Thank you for arranging a short stay on an urgent basis. This was for a group of people who were our guests for a marriage function. The booking and arrangements were promptly arranged by Ms Mithula and she made sure there were no complications.
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2024年4月25日
Staying here for years... The best food, best rooms and the best service. Always the best. Amazing people. If its business visit to Thrissur, it's stay at Joys.
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2024年4月20日
Excellent stay and courteous staff.Close to the railway station as well as to the Thrissur Pooram location.Neat and tidy rooms, restaurant was good.Wirhin the heart of the city, travel facilities are abundant.I didn't see a working swimming pool possibly due to some maintenance work
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2024年4月20日
My stay at joys palace during pooram festival was nothing short of exceptional.From the moment we arrived,the reception staffs, especially Littisha,went beyond to ensure my stay was comfortable and enjoyable.Their warm welcome and friendliness and efficient service set the tone for the rest of my visit.
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2024年4月9日
Best customer service experience!!! Hotel and Services are awesome.Location is fantastic.The rooms was beautiful and clean.we had another great stay at joys palace asusual.I appreciate Guest relation Executive Littisha and Front desk ***ager Mr Siby .extremely professional and helpful.thank you for their great effort to make our stay memorable .food was delicious. I would definitely recommend it to my friends and my family.