Just 10 min walking distance from the railway station. All the major tourist attractions are within a radius of 5 km. Courteous staff and excellent service. Food quality is top-notch. Traveled with my family and had an amazing stay here. The management also allowed late check-out for us making it convenient to catch our train. Highly recommended for leisure travel, especially if traveling with family.
Check in process was quick and smooth, room was clean and hygienic. Suite was very spacious, well furnished and value for money. All staff were polite and courteous. Room service and in room dining were quick to respond to your orders. Food was excellent. Hotel location was in the city centre and also very close to railway station.
First Impressions-Walked into the reception to a musky smell caused by inadequate circulation.The fanfare for the welcome which included the musicians could be choreographed better maybe on the lines of Taj Havelock. Well appointed heritage suite and a pleasant interaction with Teresa, the affable Front Office Manager The next three days are summed up in subsequent paragraphs. Food/Restaurant 1. The service at the restaurant which was initially found wanting did become better with time.Great work ethics of Prakash and Arjun 2. Pls work on a more creative layout for the buffet meals. Very mundane spread. Try and introduce a GHAR KA KHANA section akin to Blue Diamond Pune. Housekeeping / Laundry Housekeeping Efficient. Laundry Average. Final Word Grooming of some members of the team needs to be a real focus area. As shared with some office bearers, this dampener has the potential to hit revenue and this is a considered view having heard In summary, this is a team of some contrasts and while that is acceptable to an extent in a new property, it could be counter-productive going forward esp considering the demography of this area. Great Leadership provided by Ms Tanika Taneja as revealed in each of my interactions with her and members of the leadership group. Fantastic vision for someone young but with a great sense of hospitality. I wish you guys well and would surely return to see your trajectory. God Bless Regards
The overall stay experience was good . Food quality is excellent .Hotel maintain proper hygiene and safety standards . Location of hotel is good it’s situated in city center . Railway station is also near.Overall experience of hotel is good
ゲゲストI had a wonderful stay at your hotel! the staff were incredibly friendly and accommodating, and the room was clean and comfortable. I especially appreciated the delicious breakfast options and the convenient location near local attractions. Thank you for a great experience”
Location: Hotel location was not that good and it is in the middle of the town in an area called Roshni ghar. It was a very congested area. Front Desk/Reception: Reception staff was very good and was very helpful. On request, they did arrange cab for us for local sight seeing and railway station transfer. They had tried to help whenever we had asked for but probably their staff has let them down. Rooms: Rooms were good but i believe it lacks in maintainence. Rooms were small but looking at the budget of the rooms, they were reasonable. Rooms and wash rooms were neat and clean. Food: This hotel offers restaurent on the top floor and food quality was very good as were the reception staff who were polite in nature. 5 star for their restaurent service. Calling room service used to take a while and one had to give repeated reminders for the same before we get the service.