My check in was delayed because the computer was down upon arrival. As i was checking in at 2 am this was frustrating but resolved once the computer system was restored. I appreciated the breakfast buffet bit the dark roast coffee was weak. Had he coffee been good I’d say breakfast was excellent.
ゲゲストThis is a beautiful facility to drive up to. The lobby has wonderful decor and it feels very fancy. There is not much of a view from the rooms but my king room was a nice size and clean. The layout of the room was nice as well and the barn door on the closet was a nice touch. The gym and pool areas were really nice. Parking is free and easy. It is very close to lots of restaurants and stores for shopping. I would definitely book again.
ゲゲストWhat’s funny I didn’t stay at this Hotel in the dates of the 7 and 8 due to at this point I feared for my safety. I accidentally booked to earlier that day due to my job assignment had changed.
But then they reassigned me to area so I rebook and was told I couldn’t cancel previously booking which I understand but since I had been a customer for week now I was still staying so I was confused of why the matter couldn’t be resolved better than it was through the Management telling me rules are rules and now I would of had to pay for 2wice for the same room because of Rules
WOW okay.
So now I can tell my friends AMD family don’t look or e spect Red-roof to be a Great Costumer Service experience.
O I actually slept in my truck that night due to not knowing the outcome of this situation between me and the management at this red roof location.
It so so sad due I Neva complained of the roaches and dirty bathrooms I had to reclean each time I stay there and the constant people knocking on the fire cause the drug dealers ruin the hotel in this area
And even their on Redroof representatives couldn’t convince this location to work me that day
But they will not have to worry about this Guy booking Red-roof AGAINS