ホリデイ イン エクスプレス アンド スイーツ ヘイガーズタウン IHG ホテル(Holiday Inn Express & Suites Hagerstown)

Nice little place if you need a quick room for the night while passing through. Rooms are a bit outdated. Old carpet and some wear and tear to the walls and heating/cooling unit, but the friendly staff and comfortable bed makes up for all of that. Would recommend.

Hopefully the room will be slated for updating soon. Just outdated. The room and bathroom was clean. Was surprised that there was a $40 “incidental “ charge. Which supposed to be a returned deposit. There was no mention of that incidental charge on the web site or at Travelocity.

The room had a bunch of bugs like stink bugs who have made their way in to escape the cold. Didn’t mind the construction, because upgrades are needed and the upgrades are going well! The hot tub was very nice, clean and warm.

Thin, thin walls. The air would automatically turn off every hour and some thing was wrong tgst as it would turn off, it sounded like a woman screaming; every hour all night. Stopped just to sleep on a long car ride. Front desk guy was very nice though. Definitely would not stay at these again.

Hard to give a good rating when the hotel is under construction but the room was nice and the staff excellent.

We were never told that the lobby was under major reconstruction ! Dusty and strong smell of abhesives

The hotel was under renovations. It was dusty and a construction site. The room was tired with stained wallpaper. You could not draw the drapes fully so only sheers covered the window and the parking lot high beam light shown in my eyes the whole night. We left at 4:45 to get on the road because we couldn't sleep.

The staff were really nice. Even though the hotel was under construction, our stay was still enjoyable and the pool was still open. The breakfast was awesome and all of our favorite breakfast foods. The rooms were clean and comfortable. The location is great for dining, shopping and right off the highway.

The property is currently under renovation. Our room had scratched furniture, peeling wallpaper and a very uncomfortable bed. It just looked dingy. Staff were complaining about each other.