ハーグのHeempark H.J.Bos (Gemeente Den Haag Dienst Stadsbeheer)ホテル

朝食はとても豊富で、サービスと屋内環境設備もとても良いです。それはビーチに非常に近く、近くの建物はまだ建設中です。また、犬の同伴も可能です。これは適切ではなく、時々うるさいです〜

1ntに宿泊しました。ホテルはエスプラネードの端にあります。海の上の素敵な景色と夕日。チェックイン時に、私たちは標準的な部屋とスーペリアルームについて尋ねました。訪問を準備しなかったので、レセプションの女性は私たちにスーペリアルームを売ることができましたが、両方の部屋を見ることができるかどうか尋ねたとき、彼女はレセプションで一人でいなかったと言った。(他のホテルでは、私たちは自分自身を見るための鍵を与えられた)過去。標準的な海の見える部屋はとても素敵でしたが、彼女はレストランで食事をするために予約する必要があることを勧めませんでした。月曜日の夜は必要ではないと思います。私たちは間違っています。シェフは1人しかいません。そこで食事をできませんでした。町に食事を歩くことに決め、確実に道路のルートを移動するには、ホテルは、港、良い計画ではなく、長い暗い探検の出口をブロックされた後、バックの方法を提案し、道路にスティック。朝チェックアウトし、美しいベーカーズショップで旧市街で素敵な朝食をしました。ホテルで25€EAより優れています。美しいデン·ハーグビーチを訪れるなら、再び滞在します。

Very friendly staff, nice room! Good breakfast but rather busy breakfast room. Value for money through Social Deal :-) Good location to visit the beach in Scheveningen and the city center of Den Haag.

This is an older hotel and the upkeep hasn’t been up to standards. The security chain on our door was missing, and the shower head in the bathroom was not appropriate for the shower stall, which has a half wall of glass separating it from the rest of the bathroom, with the other half open. Instead of directing the water straight down (rainfall style) the non-adjustable shower head spreads the water pattern out, which sprays water out of the shower stall into the other half of the bathroom. We had to use the flexible shower wand to keep from making a mess in the bathroom. Breakfast was good, but very crowded on Saturdays. We booked the room with dinner included, but there seemed to have been communication or procedural problems between the front desk staff (which were very nice, but the way) and the restaurant staff (also very nice) on how to use the coupons. We’re issued a multiday coupon, which the restaurant staff insisted they had to take from us on the first day for proof of service, so we had to go back and asked for individual coupons for each day. The location was a little far from center of town, so walking there takes 30-45 minutes. It’s close to parks though, so good if you like nature. In conclusion, it’s an okay place to stay, but not someplace to rave about.

I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.

This modern hotel has a split personality. Some elements rate 5 star some 0 or minus. My wife and I stayed for three nights in their only disabled access room in June, it costs about 200 euros per night excluding breakfast. We were delayed arriving so didn't check in until around 2300. Check in staff were very good and we went up to our room. It had been made up (maybe?) but not cleaned! Excretia in the toilet bowl, bits of second hand toothpaste in the sink (which was blocked up). Complained to the night porter who came up to the room just after midnight as was genuinely embarrassed. But, the hotel was full and this was the only accessable room in the hotel! The room was given a quick clean to get us through the night. The following morning met by the very good manager who again apologised cancelled the nights charge from the bill (we paid in advanced) and said he would rectify the situation. He (Jimmy) was ashamed and seemed quite frankly shocked. We went out for the day and came back to a very clean room. On our 2nd and final full day the room was not made up at all, beds not made, no towels no toilet roll coffee etc. Again complained to the two very nice young women on reception who were very nice and very apologetic. It was our last night and were given a free (and very good breakfast). Serving manager and staff could not have been more helpful. So, great location, really great staff, great breakfast, awful, awful housekeeping (apparently sub contracted out). Should you stay in the Mercure Den Hague? You choose! Incidently, I said I was going to put a review out and Jimmy the manager said ” You must be truthful”.

以前このホテルについての悪いレビューをすべて読んだことがありますが、私たちはそれを引き付けず、部屋を予約しました。建物はおそらく元オフィスなので、あなたはそれを見栄え良く見せるためにどのような手段を使用し、成功したかを見ることができます!部屋は広としていて、とても清潔でモダンです。唯一のポイントは、テレビ(音楽)とサブがないことです。代わりに、広い窓に座ることができます。レストランでは12€で豪華な朝食を購入できます。すでに非常に肯定的な経験があります!

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.

素晴らしいホテル、素敵な従業員、素晴らしいサービス、素晴らしい経験。私は友人と1週間滞在し、毎日午前11時前午前/正午にホテルを出発しました。その後、新しいバスタブ付きの清掃室を手に入れ、キッチンも補充されました。個人的には涼しかった。少し長く滞在したいです