アディナ アパートメント ホテル ハンブルク ミハエル(Adina Apartment Hotel Hamburg Michel)

服務態度讓我很意外，應該不會再次居住

Check in was friendly and informative advising of us faculties available such as pool and bar. Our room was lovely perfectly clean and well proportioned with comfortable beds and an awesome shower. Turned out pool was not available as there was maintenance issues but this was not very clear to non German speaking guests and not advised in checkin. Also bar was unavailable not open and no explanation provided. Some staff were great others not so helpful. Poor compensation offered for the broken pool and closed bar. Shame as hotel was lovely otherwise.

Amazing stay, we had a long and awkward day, we went to wrong hotel, we booked the room incorrect and the key cards wouldn’t work. The FOH staff dealt with us superbly, thank you Sabrina and her colleague (apologies) …opened my eyes to the world of Adina. It’s the future… Cleanest hotel I’ve ever stayed in, easy parking, supermarket and places to eat nearby ….

Wonderful hotel, and really nice service. Only minus was that the pool was closed, so our kids were very disappointed

Everything as expected though it’s showing signs of wear and tear. We booked a 2 bedroom apartment. We think a service team should check more regularly to ensure there are glasses and all lights are working.

Very good ceck-in service and in-room service. Breakfast fine but not great. Location good.

Amiable and sweet staff. Rooms are spacy and clean, the area is quiet but walking distance to all the coolest neighborhoods (Karoviertel!). Unfortunately, the bar was closed when we arrived and the breakfast buffet is too small and lackluster for the price. Everything else is excellent though!

The hotel room was spacious and the bed was quite comfortable. The breakfast buffet offered a variety of food items. We chose the scrambled eggs, which were really good. My only complaint would be the staff that checked us in did not inform us that we needed to book a place for breakfast. We only found out because there was a sign posted in the elevator. When we asked about making a reservation, the staff recommended we head to breakfast early in order to get a spot. We would have preferred to sleep in and have a leisurely breakfast later.

The room was geeat and the location was perfect for us.