マックマスター アコモデーションズ

⭐ 1 Star – Completely Misrepresented and Unacceptable I would give this property zero stars if Trip Advisor allowed it. Before booking, I specifically asked whether this was a house. I was told it was not a house and that I was booking a hotel room. I was also told that upon arrival I would need to provide a major credit card and valid photo ID. When I arrived at 165 Emerson St, Hamilton, I was absolutely shocked. The property looked nothing like a hotel or legitimate guest accommodation. The exterior appeared severely neglected, with open windows without screens, a bag of cigarettes on the front step, no visible air conditioning, an unmaintained lawn, and what appeared to be a boarded-up side door. The overall condition and appearance of the property were extremely concerning and did not give me any confidence that this was a safe or suitable place to stay. Even worse, there was nobody there and no way to access the property or the supposed hotel room. There was also nobody available to check my ID or credit card as I had been told would happen. I immediately contacted the booking provider to try to resolve the situation. Despite having driven approximately 25 minutes to get there, I was essentially told that because I had already confirmed and paid, there was nothing they could do. So I was left standing outside a property that did not resemble the hotel accommodation I had been promised, with no access to a room and no one available to assist me. I then had to find and pay for completely different accommodations for the night. I have photographs of the property taken when I arrived and can provide them to support this review. This was one of the worst accommodation experiences I have ever had. The property was not represented to me accurately, I could not access the accommodation I paid for, and there was no one there to resolve the situation. I would strongly recommend that potential guests do their research and verify exactly what they are booking before paying for this property. Based on my experience, I would absolutely not stay here again.

This is just a house that rents out rooms by the night, not the MacMaster dormitories. Only parking for 1 car for the whole house, despite having 3 or 4 separate rooms, otherwise its street parking. Much of the house, bedroom and common spaces, are in various states of disrepair.

Good value for money. Two bathrooms are shared with nine or 10 bedrooms/guests, so no issue with that. Room #2 is beside one of the bathrooms, so the folks having a 6:00 AM shower will wake you up.

NO AIR CONDITIONING. I was shocked to find out they do not have air or ceiling fans. Nothing. Just morbid stifling heat. We went to another hotel just to survive. Average temp the weekend I was there was 30 Celsius. Not having air in August 2024 is UNACCEPTABLE. How do you say a cheap owner without saying a cheap owner?

You could literally die in the giant sinkhole here if you take 1 step off the porch that does not have a railing! It is amazing this place has not been shut down with how dangerous it is. I was mortified at the giant size of the 20 foot drop abyss with the only protection one has are 2 tiny pilons (marker cones) & a piece of sun bleached caution tape that blows in the wind. What makes the stay here even worse is the fact that the owner is never present & barely reachable by phone to handle all the problems that this horrific place has in store for unsuspecting guests. This place has the worst water pressure with the toilet always clogged, filthy never washed bedding, no A/C in the summer with rooms reaching over 95° & above, a giant death trap sinkhole in the front/side of the house & constant scheduling conflicts that overlap with other guests resulting in 1 room getting double booked with no one to rectify the issue day or night! This horror movie stay should not be allowed to have even 1 star out of 5 it is that bad. This place should be shut down for good! Stay at your own risk!

WALTER PAWLOVIC'S Waterlogged, Sinking, Unsupervised, Chaos , Coruption & Photoshopped Deception! Takes the cake for the worst stay in hotel/motel/bed & breakfast 2023 and all time. STAY AT YOUR OWN RISK!!