The staff was great at the hotel. The room was nice and smelled fresh & clean. It was a work trip. The desk was great to set up my laptop yo log in during the evening. The bed was really comfortable. Plenty of outlets to charge devices. The avocado toast for breakfast was delicious. Overall, great stay.
The stay at this location was one of the worst stays I have experienced in a facility. I received notification to check-in online (which I completed), when I arrived to the hotel the employee stated she had no idea how the online check in works and didn't believe this location was part of that system. I had to check in all over again. Upon entry to our room it smelled or urine and smelled of animal feces in the opposite corner of the room. All furniture, was covered in dust, there was hair (not ours) in our beds and bathroom sink. The counter in the bathroom had mold all around the seams against the wall. The fire sprinkler in the bathroom ceiling was hanging out of the ceiling. The bathroom ceiling vent was covered in dirt and dust. Not only did the toilet run all night it had horrible stains in the bowl. The bathroom linens were ripped and torn. All mirrors, windows and TV had wipe smears all over them. The door handles, locks and light switches were smudged with finger prints, dirt and what appeared to be dried food. The AC smelled of mildew so we did not use it. Other guests were loud, yelling and in the halls out in front of our door until 3 AM.