メラカス ホテル 2(Mercury Central Hotel Hanoi)

服務人員熱情款待，有問必答，也幫助我們預訂了到下龍灣的交通及行程。可惜是在trip.com的價錢貴了其他網站百分之三十（因我太忙，沒有做格價動作），當入住後才發覺貴了很多，客服只能陪了一百元左右的coin留待下次用，希望網站可改善

Nhân viên khách sạn dễ thương thân thiện (Dương, Dinh). Vị trí khách sạn gần hồ gươm, đi lại thuận tiện. Phòng ở rộng thoáng. Có trang bị laptop nên giúp truy cập thông tin or làm việc trực tiếp trên máy tính.

Lovely hotel in the old quarter and close to everything, the room was large and the bed super comfy my only concern was the shower over the bath I prefer walk in. The balcony was nice. Staff were exceptional we had some language barriers at times but front of house staff were awesome. I would definitely stay again.

During a 2 week trip around Northern Vietnam my father and I used Mercury Hotel as our home base in Hanoi and ended up staying here on 3 separate occasions. The location is convenient, and walkable to great food and sights. The family room was very large and had an awesome balcony for hanging out that also let in lots of light during the day. Dinh, the host, was always extremely friendly and helpful in providing tips for within Hanoi as well as recommending trips outside the city. She was a reliable resource in booking busses and affordable airport transfers, and also booked a Ha Long bay cruise that was perfect for us - this was appreciated as there seem to be lots of bad cruise options in Ha Long Bay. Thank you!! Ultimately, between the friendly staff, central location and comfortable room, Mercury felt like home in Hanoi. I would recommend the hotel to anyone looking for a place to stay in Hanoi :)

Highly Recommended, Excellent Service. Would stay again! 1 minute after making my reservation, I was able to immediately make contact so that they could pick me up from a previous reservation. James was extremely helpful especially during my time of need, mind you this was past 1am in the morning. Our room was spacious and clean, perfect for all kinds of travellers. Very friendly reception - always smiling and willing to assist. Check in and out were both great experiences. Great Location. I cannot recommend this hotel highly enough!!

Manager was very rude to say if you don’t want to change the room , then stay in the same Room and that too in the night. No courtesy, my night was ruined. First of all there was no water in the washroom, Then there is a water coming from air conditioner

Hôtel de caractère, chambres très accueillantes, personnel adorable. situé à deux pas du lac de l'Epée Restituée et du Quartier des 36 Corporations, c'est un lieu idéal pour découvrir Hanoï à pied. le personnel est toujours là pour vous aider si besoin. les chambres sont très grandes, les matelas sont excellents. nous y retournerons avec plaisir