The rooms at the hotel are defo 5* unfortunately the service and food are not. I would like to state firstly that the staff are very nice and friendly The table service in the lounge for drinks is painfully slow and the drinks are pricey. We waited a long time from ordering to the actual drinks arriving. The food and the waiting on service however needs completely overhauling in my opinion We has an evening meal on the Saturday night. There were 13 of us in a very quite restaurant. The menu - we ate in the orangery- was very limited but I didn’t mind that as didn’t have to sit and decide for ages what I wanted. I plumped for the soup starter and the steak but there was a fair selection across the menu for the rest in my party (13 people). When the food arrived both starter and main took ages to come both courses were stone cold. We didn’t complain on the night as we were there celebrating someone’s birthday and didn’t want to make a scene. My steak was nice even though it was cold but my friend has sea bass that was cold and so overcooked that 75% of it was inedible. Anyway we all let that pass and finished off the evening which was quite flat as there was no atmosphere. No background music or anything. The next morning we all went to breakfast and again it was an absolute age before we were served. The continental aspect of the breakfast was a serve yourself affair but as we were near to last knocking there was next to nothing left and we had to ask for it to be replenished. When our cooked breakfast orders were finally taken we waited in anticipation. When they arrived which was not all together they were once again stone cold. There was also items missing which when we asked that said oh yes they are just being cooked and we will. Ring them out once they are ready. I mean! Why send out incomplete breakfasts? So I took a bite on my sausage to find it was cold and then felt the items which weee also cold. I sent it back - a replacement was bought out to me sometime later which once again was stone cold this time the mere was additional items missing which I was informed were being booked and would be bought to me once they were ready! Again an incomplete plate of food. The toast for the table bearing in mind there were 11 of us was 2 slices of brown bread cut in half!! We continually had to ask for more toast. This was also stone cold! Teas and coffees the same! One of our group has to explain the the waiter how to make an espresso! I did complain this time and we had the cost of the breakfast refunded to us. In summary when you go to a hotel charging the prices they charge you do expect at least a minimum level of service and food quality. This was not provided at Kilworth House and we left feeling very disappointed in our stay.
With a stay at The Old Stables in Melton Mowbray, you'll be 1.1 mi (1.8 km) from Burrough Hill Country Park and 7.9 mi (12.6 km) from Oakham Castle. This guesthouse is 7.9 mi (12.7 km) from Twinlakes Park and 9.6 mi (15.5 km) from Rutland Water Nature Reserve.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Free self parking is available onsite.
Stay in one of 2 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include electric kettles, and housekeeping is provided on request.
ゲゲスト2024.02.23
The BnB was lovely and very clean. Also located only one min walk from a local gastropub. Would stay again :)
Well. After many years if enjoying a Sunday lunch at the three swans this is the 2nd disappointing visit in the last month .Can only comment on my recent as previous was my wife & her mother who were very annoyed at the slow service.Sadly this visit was the same.Firstly on arrival we had to wait for someone to notice we were waiting to be seated although staff walked by us. Ok not a big issue so we were shown to our table which had not been cleaned properly as i could see food crumbs on the table from previous customers. It took 15 minutes + to be offered a drink & the table next to us who sat after us were offered before . The food was nice however when you have a Sunday lunch you tend to expect a vegetable selection not just 3 tiny carrots. & 2 skinny parsnips not greens . Again food as good -but we then sat for 20 minutes will empty glasses & plates before eventually being offered desserts .Can only say that the fact staff walked past us many times & seemed more observant the people sitting outside - we decided wed probably wait way too long for desert so decided no further drink or desert . You have not enough staff & too much competition to let you standard go.
旅先の様々な魅力を発見したいお客様に、イビス バジェット レスターは最適です。イビス バジェット レスターは、レスターの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はレスターから8km、イーストミッドランズ空港から27kmと、立地に優れています。Rothley Parish Church (St Mary the Virgin & St John the Baptist)やBirstall Methodist Church、ワンリップ・メドーズなど、周辺で多くの観光名所をお楽しみいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。レスターの当施設には、併設の駐車場があります。