Perfect Hotel with amazing staff. We have stayed at the hotel for one night in a dinner, bed and breakfast. We have been welcomed by Rebecca and Honor. Both of them helped us with the check in and parking. The room was very well equipped. The menu options for dinner and breakfast were very tasty. On check out we had the pleasure to speak to Taylor and Gerry. Again the check out prices went very smooth. We will be definitely coming back again.
We were so excited for our luxury afternoon tea with champagne……………. (65 pound!!!) What a disappointment. Bar staff friendly but all guests had to shout them as they stand behind the door chatting. After shouting the lady she led us to our ‘sofa’ with a table cloth on the coffee table. Very disappointing, no1 else having afternoon tea. Just guests checking into the hotel. A dog on the next table, drunk guests very loud. Felt like we were in the middle of a waiting room…. Felt abit stupid. Champagne was ok- staff didn’t make it feel very special. Afternoon tea came, yes the food was nice. But we just felt uncomfortable on the sofa eating off a coffee table. No music, just background noise of people checking into the hotel. My partner asked for no pickle on the sandwiches which was ignored. I think it all was pre made as the sandwiches were a little hard on the edges. 6 cakes each, which was a lot! And only 4 small fingers of sandwich each, no other savoury. No offer of other drinks. We left and mentioned to the staff at reception that it was very poor. And he said sorry but there’s nothing he can do…… very rubbish services from main reception. I will defiantly not be returning as it was the worst afternoon tea I’ve had - and extremely over priced. It wasn’t even worth 20 pound!
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3.8/5
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4.7/5
素晴らしい
MmayokimberleyWe stayed here for 2 nights recently, as we were attending Ripon Races. We were 2 couples - 1 of whom stayed in 1 of the garden lodges and 1 of whom stayed in 1 of the classic doubles. The garden lodge room was a lovely size, opening out onto a verandah within the garden/grounds, a very peaceful location. It was a lovely and comfortable room. The classic double room, whilst smaller, was well-appointed and had everything we needed. The breakfast had plenty of choice and was really tasty. The staff we encountered were very friendly and helpful, a credit to the hotel. Onsite parking was free of charge for guests. Next time we're coming for Ripon Races we will definitely stay here, it was a lovely hotel and we're very glad we booked to stay here!