My receipt from the booking has 3pm as the check in time. When we arrived for 3pm, we were told it was 4pm. After showing the receipt from the booking, the person at the front desk became irritated and rudely told me regardless of my receipt, check in is at 4pm and essentially looked away until we left. After finally checking in and settling in, we took our daughter downstairs to the pool. Come to find out you have to schedule blocks of time to access the pool. This was not clearly stated on the website when booking. Only 1hr of time allowed in the morning, and 1.5hrs in the afternoon. Thought that was ridiculous considering spending nearly $700 for the weekend to let my daughter swim. After this experience we’ll not be returning. The pool was tiny, no place to really swim. When the slides are on you can only go down the slide then have to get out. Would have enjoyed just a regular indoor pool over this “water park.”
自動翻訳