ホームウッド スイーツ バイ ヒルトン - ハートフォード サウス-グラストンバリー コネチカット(Homewood Suites by Hilton Hartford South-Glastonbury)

位置挺好的

很好的酒店

Very good walking area for dogs Spacious, attractive rooms with overhead fan Nicely equipped kitchen

Great place to stay. Convenient and comfortable. Lots of dining and shopping nearby.

I called the day before & asked if we could get an early check in we had a long drive & wanted to get ready for the wedding in our room before the 2:30pm wedding. We were told no problem. When we arrived the woman at the front desk was rude, not helpful & told us she was letting another group check in early. We like the hotel but staff needs training in customer service.

Shower was dirty and the shower head was moldy. Underneath the kitchen sink was damaged

We booked a 2 queen bed room and were given an ADA suite with 1 bed. My kids are younger so we used the pull out sofa, but the bedding bag was open and not clean. Staff were very fast and friendly to get us more bedding, though they did tell us they searched all over and it was the last available which made us feel like the request was a hardship for them. When I told the desk we had 2 beds reserved (clearly on the reservation) I was told I did not. This could be an issue as it was booked on *******, but clearly my email showed what was booked.

Overall, the hotel was good and location was great. Some of the furnishings in the rooms seemed a bit tired. The bed was the most uncomfortable in any hotel I can recall. If the bed was more comfortable I would give this hotel a top rating.

Clean and convenient location to restaurants, grocery stores, banks and convenience stores.