旅先の様々な魅力を発見したいお客様に、Gran Hotel Manzana Kempinski la Habanaは最適です。Gran Hotel Manzana Kempinski la Habanaは、ビジネスでもレジャーでも、ハバナでの快適な滞在をご提供いたします。当施設はEstación Central De Ferrocarrilesから1km、ホセ・マルティ国際空港から22kmと、便利な立地です。付近には、Old Town Squareやモロ城、オールド・ハバナなど、ハバナの多くの観光名所があります。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。
旅先の様々な魅力を発見したいお客様に、Iberostar Selection Parque Centralは最適です。Iberostar Selection Parque Centralは、ハバナの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はEstación Central De Ferrocarrilesから1km、ホセ・マルティ国際空港から22kmと、便利な立地です。付近にはMuseo de Ronやオールド・ハバナ、プラド通りなどがあり、ハバナの観光に非常に便利な立地です。長い一日の終わりには、館内施設でくつろぐのもお勧めです。
慌しい一日の終わりには、Gran Hotel Bristol by Kempinskiでおくつろぎください。Gran Hotel Bristol by Kempinskiは、ハバナの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はEstación Central De Ferrocarrilesから1km、ホセ・マルティ国際空港から22kmと、便利な立地です。付近にはオールド・ハバナやモロ城、プラザ·ヴィエジャなどがあり、ハバナの観光に非常に便利な立地です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。
匿匿名ユーザー2023.08.18
I stayed in Room 351 of Gran Hotel ManzanaKempinski La Habana from August 12th to August 14th, and now I am complaining about the poor service of the hotel restaurant staff, guest service manager andsecurity during my staying!
1. At around 22:00 on the evening of August13, after finishing the meal in hotel restaurant, the cashier refused to acceptcash payment, and the attitude was very unfriendly. I asked why, and therestaurant staff didn't give any explanation, and said very unfriendly thatthey don't accept cash. Why did you accept cash in the first day, but didn't accept cash payment in the hotelrestaurant on the second day? Why do the same hotel have different management rules andstandards? And didn't told me in advance. The restaurant service is so poor, is it because the meal timedelays the employees from getting off work normally? Or are there other reasonsthat lead to employees not having a sense of service? If cash service is notaccepted, why wasn't I informed before I entered the restaurant? May I ask themanager of hotel restaurant, has there been any training for the restaurantstaff?
2. Complain that the guest service manageron duty of the hotel has a poor service attitude and cannot provide areasonable explanation to solve the complaints to your in house guests. Theattitude is very bad and intensifies the conflict between the staying guestsand the hotel. Does not reflect the duties of the Guest Services Manager on duty.No explanation as to why the hotel only accepts credit cards and not cash.Threatened to call the police. The point is that I didn't refuse to pay afterthe meal, but wanted to pay the bill with the cash. Why did she want to callthe police? This is threatening the hotel guests!
3. Complain about the poor attitude of thesecurity guard on duty and lack of awareness of service. It is like theunderworld threatening the guests staying in the hotel.
4. Complain about the service of the hotel.We are two ladies and took a baby who was only one year old. All of those staffof the hotel did not have the concept of customer-oriented and the most basicmorality of caring for minors, and deliberately made things difficult In-houseguests who spend at the hotel restaurant. The restaurant staff, guest servicemanager and security in the hotel are not worthy of working in a five-starhotel like Kempinski, which brought me a very unpleasant stay and experienceduring my stay in this hotel.
I want to emphasize the background of thiscomplaint again. At around 22:00 on August 13, 2023, after themeal in the hotel restaurant, I wanted to settle the bill in cash, but therestaurant service staff refused my request to settle the meal in cash, whichled to this unpleasant incident.
Hope Gran Hotel Manzana Kempinski La Habanacan explain and apologize in writing to us two ladies and a baby who is onlyone year old.
旅先の様々な魅力を発見したいお客様に、Iberostar Grand Packardは最適です。Iberostar Grand Packardは、ビジネスでもレジャーでも、ハバナでの快適な滞在をご提供いたします。当施設はEstación Central De Ferrocarrilesから2km、ホセ・マルティ国際空港から22kmと、立地に優れています。近くにはPlaza de ArmasやMuseo Nacional de Bellas Artes de La Habana、プラザ·ヴィエジャなどがあり、お気軽に楽しい時間をお過ごしいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ハバナの当施設のお客様は、駐車場をご利用いただけます。レビューでは、このホテルの施設はすばらしいと評判で、退屈せずにお過ごしいただけます。
2025.02.04
This hotel was the last stage of my stay in Cuba and I was extremely happy with the choice I made. The hotel is centrally located, on one of Havana's boulevards, and offers pleasant views of many of the city's attractions. The hotel is new and offers, right from the entrance, a large, bright and well-valued space. The rooms are large, spacious, comfortable and very well equipped. The infinity pool on the 6th floor is extremely spectacular, and invites you to relax. The breakfast is fabulous, varied, fresh and tasty, and the breakfast room and outdoor terrace make you feel pampered while enjoying a good coffee. It would be extremely difficult to find a specific thing that would displease me at this hotel. Thank you for making us feel so welcome.
旅先の様々な魅力を発見したいお客様に、NH Capriは最適です。NH Capriは、ハバナの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からEstación Central De Ferrocarrilesまでわずか4km、ホセ・マルティ国際空港まで20kmと、交通が非常に便利です。付近には、リネア・イ L公園やCallejon de Hamel、Monumento a José Miguel Gómezなど、ハバナの多くの観光名所があります。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。
旅先の様々な魅力を発見したいお客様に、NH Collection Victoria la Habanaは最適です。NH Collection Victoria la Habanaは、ハバナでも指折りの素晴らしい宿泊施設の内の一つです。当施設はEstación Central De Ferrocarrilesから5km、ホセ・マルティ国際空港から20kmと、立地に優れています。Callejon de Hamelやリネア・イ L公園、Malecón of Havanaなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。このホテルのサービスレベルは高いと評判です。
旅先の様々な魅力を発見したいお客様に、ロク プレジデンテは最適です。ロク プレジデンテは、ハバナでも指折りの素晴らしい宿泊施設の内の一つです。Estación Central De Ferrocarrilesから6km、ホセ・マルティ国際空港から20kmと、交通便利な場所にあります。付近には、リネア・イ L公園やParque de Villalón、Perfumeria Habana 1791など、ハバナの多くの観光名所があります。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。
旅先の様々な魅力を発見したいお客様に、Grand Aston la Habanaは最適です。Grand Aston la Habanaは、ハバナの現地の雰囲気を感じたいお客様にお勧めの施設です。Estación Central De Ferrocarrilesから6km、ホセ・マルティ国際空港から19kmと、交通便利な場所にあります。付近には、クリストファー コロンバス墓地やPerfumeria Habana 1791、House of the Americasなど、ハバナの多くの観光名所があります。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。このホテルの清潔度は非常に高く評価されています。
About 100 m from a public stone/rocky beach is located the hotel Gran Muthu Habana. The old town is around 10 km away. Near the beach there is a promenade where you can go for a stroll. The air-conditioned hotel has a 24h reception (check-in is possible around the clock), a lobby bar, Wi-Fi, internet access, 5 lifts, a shop, a hairdresser, a jacuzzi, parking spaces as well as a TV lounge with satellite TV. In the outdoor area you will find a garden as well as a supervised pool (open all year), where sun umbrellas and pool towels are available for free. For children there are also 2 separate children's pools. Furthermore, you can relax outdoors on a terrace. You can store your valuables in the safe, and your luggage in the hotel`s storage room. In addition, the hotel Gran Muthu Habana is video-monitored 24h a day. For very young guests, kid`s chairs and cots can be provided. There is also a laundry and ironing service. Ironing equipment can also be borrowed at the hotel. For your comfort the hotel page will ensure you are looked after. If necessary, you can contact the medical centre at any time. The energy supply is 220 Volts. For conventions and other business meetings, the hotel offers a conference area with a total of 70 seats, a reception, lectern, a video projector, overhead projector as well as internet access. For guests on their honeymoon, the hotel has special offers such as a romantically-decorated room, rooms with a particularly romantic location and view, special honeymoon packages, champagne, sparkling wine, a present or a basket of fruit in the room. In your hotel, a lot of focus is placed on sustainability. This includes the hotel`s own recycling bins, organic food, a central room air-conditioning and environmentally-friendly cleaning. The hotel requires that all guests pay a deposit upon arrival. Due to its barrier-free facilities , such as a sliding door in the entrance area, a hotel door that can be opened manually, barrier-free entrances, wheelchair accessible rooms, a handrail in the...
2024.08.17
I was fascinated by this hotel, beautiful views, a fabulous pool and terrace and an exquisite meal. I wanted to spend some nice days with my family, a friend recommended it to me and I was totally right. Express our gratitude to all the staff but especially to Raidel Dinza who works at the reception. Let him know our gratitude for providing us with such excellent service, explain to us absolutely all the facilities and charms that the place has and make our stay the most pleasant. I would definitely visit this hotel again.
慌しい一日の終わりには、メリア ハバナでおくつろぎください。メリア ハバナは、ビジネスでもレジャーでも、ハバナでの快適な滞在をご提供いたします。当施設からEstación Central De Ferrocarrilesまでわずか12km、ホセ・マルティ国際空港まで17kmと、交通が非常に便利です。付近のエリアには、Fundación Antonio Núñez Jiménez de la Naturaleza y el HombreやAcuario Nacional、Cubykeなどの多くの観光名所があり、充実した時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。滞在に便利な立地のホテルをお探しなら、レビューで立地が好評のこのホテルがお勧めです。