ベストウェスタン プラス バターフィールド イン(Best Western Plus Butterfield Inn)

Great Stay! Clean, comfortable -no complaints. We liked the Mexican restaurant next door. We did not eat breakfast at the hotel. We have booked a room for our return trip.

Nothing to complaine about just didn't wow. Other guest load late at night in halway. Toilet didnt flush without holding. Fake hardwood floors, but Breakfast was right on and service was top notch

Plumbing needed work, the sink leaked full stream if water all night. The tub drained very slow and when you turned on the shower the water poured out of the faucet joint.

The hotel was pet friendly and next to the interstate. They had breakfast included. The only dislike was the water that came out of the sink had a bad odor to it.

This stay was very comfortable and a clean place to stay. Staff were very friendly. Thank you

Pet friendly hotel, reasonably sized rooms, staff was friendly, and the morning breakfast was better than expected. Would stay overnight again.

I usually stay at the Best Western. About five months ago I stayed at this hotel in Hays, and the jacuzzi (hot-tub) wasn't working. Six months later is still not working... Can you advertise that on your website at least? I have another overnight stay tomorrow, and of course will skip this hotel...

We have stayed here many times in the past and have always been very satisfied but this time we were not. The Hot tub and pool was not working. The breakfast was horrible, the espresso machine was broken and they got rid of the yogurt machine they used to have and the sausage was burnt. The room also was not very clean, we found stains on the comforter and hair in the bathroom.

The hotel is nice. Staff was really kind. Only complaint is the smell in the lobby area is very chemically. Smelled like very strong cleaning chemicals all day everyday We were there. The floor in the lobby and the elevator was very dirty - didn’t appear to be cleaned even once the whole time we were there (which is strange given the cleaning supply smell). Also our room had splatters of something on the wall. Otherwise it’s a nice hotel. Would stay there again.