I used to stay at Pullman during the first years it opened. Today, the lobby is cold, the Christmas tree is small and ugly (not like it used to be), carts with packages and boxes everywhere, the rooms have not been touched up for maintenance.
The surrounding area has been gated so access to the lake is difficult, the neighborhood around it is lonely, dark and poorly maintained.
Unfortunately, I was quite disappointed. I would discard the hotel from my short vacay options in the future.