ラト アネックス ブティック ルームズ(Lato Annex Boutique Rooms)

I had a lovely 2 days stay here! The staff was helpful and friendly, room service was excellent too! This was the nicest hotel for a great price! I chose the budget room and will come back again! Also, I really enjoyed the complimentary breakfast! Cheers!

Nice and comfort hotel in town, spacious room and comfortable bed, good breakfast, lots of choices, really worth the money

Convenient city hotel. Was given a better room

交通便利，環境衞生可以

A very pleasant stay. Room was vey comfortable. Good amenities and vey helpful staff. Convenient location

I had a pleasant 7 night stay here at this accommodation while in Heraklion, Crete. It belongs to the Lato Boutique, which is the main hotel. The Annex is right opposite and required card access to enter. Room was the Economy room (15 sq. metres), a little on the small side, but good enough for a solo traveller. The room was right next to the stairwell and the lift, so there were times I could hear people moving about, but at night it was very quiet, and there were no sleep disruptions. Bed was comfy, air-conditioning was also good. The shower was also good, with shampoo and soap provided, though I noticed it was running a little low towards the end of my stay (i.e., no refills were done). I also appreciated that a luggage rack was provided, along with two bottles of water on check-in day. Fridge was big enough to fit lots of mineral water bottles to keep them cold, which would be a great reprieve in the summer time. Room safe was incredibly huge as well, it can easily store laptops securely, if needed. The elevator door got stuck on the day of check-out, but still worked, so not too big of an issue there. Wi-Fi requires a special code that you can get from the reception. My first code strangely stopped working after two days, but was promptly rectified after I informed the reception of the issue. There were no other connectivity issues for me. The hotel location is pretty near to the Venetian Port, and the Rocca Fortress; it is also walking distance away from the main shopping street in Heraklion and lots of good eating places nearby. There are also supermarkets nearby to get water as well. It does get quiet at night, but I did not encounter any incidents that made me feel unsafe. My room came with buffet breakfast included, which is served in the main building. Breakfast starts service from 7 am onwards, and was generally quite crowded at the start. Depending on the crowd level, the staff will occasionally open up a new section of the dining area. Breakfast was generally good, there was a good spread of American breakfast items, to pastries, ham and cheese and even Greek yogurt with a lot of condiments. It varied a little bit from day-to-day, but was generally the same for the most part.

Honestly the hotel was super central and was a great last minute find for one night. I didn't expect much but actually I thought my room was great. The morning I was leaving however, the cleaners were a bit aggressive and had parked their cleaning supplies and laundry outside of my room and then came into my room asking when I was leaving. Checkout is clearly indicated as 11am so it was unfortunate that they were pushy and didn't fully allow me to enjoy the last few hours of my trip to Crete before my flight. Additional training would be helpful so that others are not similarly impacted.

This is definitely not a four star hotel. We were put in the annex and the rooms are small and dated. There was some loud music playing because of a festival there when we were there which was annoying you hear the airplanes flying amenities are sp****, breakfast was good. They also held our luggage which was a positive. It might be nice for just one night if you’re flying out but it wasn’t comparable to what we had in Santorini or Mykonos or Athens. Customer Service was mediocre. The main hotel looked better than the annex but I didn’t see a room there so I can’t comment.

The room was modern and suited our needs. The hotel is located close to many restaurants and parking is available at the harbour if you don’t secure on street parking. The breakfast buffet provided a wide variety of food. Egg, bacon, pastries, fruit yoghurt, cheeses, olives etc etc The coffee machine also dispensed a fairly good cappuccino.