レッド ルーフ イン ヒルトン ヘッド アイランド(Red Roof Inn Hilton Head Island)

Staff was all very friendly but my room had no towels or toilet paper till hours after booking in.. but nice location and pool was clean if they had some breakfast that would be nice 2.. so sorry red roof

Lady that checked us in the first night was great! Then the next two times I visited the lobby for something (key quit working, and to check out) the woman in the lobby was not friendly at all. Barely spoke to us and glared when we asked for a receipt etc. I also noticed when I got home that I have bug bites on my back. (and my other activities while there were inside, not a place I would get bug bites!)

******* had a refri/micro in the room. But the room didn't come with that, so I had to pay an upcharge. ******* should pay for that. Because your pictures show a refri/micro in the room. The room needs some nice chairs to sit in and not have to be sitting on the bed all the time. Not comfortable. I don't know if it was the bed or me/us. Neither of us sleep well the entire time we were there.

Hotel looked fine from the outside. But the heat in the room was not working and the overflow drain in the bath tub was almost rusted through. There was no refrigerator. The bathroom was tiny. We left after being there for 3 hrs and stayed at another hotel on the Island. We would never go to another Red Roof Inn and will tell everyone we know never to go to a Red Roof inn.

Started with terrible musty odor in room. Then realized heating system did not work. Overflow drain in bathtub almost completely rusted through. Bathroom exhaust fan very loud. We were offered offered another room but there was no heat in that room either. So we left the property after being there for 2 hrs and found another place to stay. We will never stay at any Red roof inn.

The room had a long hair on the sheets...not mine. The room smelled like mildew and really bad. Staff were nice and helpful.

The room was disgusting. Spiders on the floor, bathroom was nasty, beds were nasty, smelled like urine and mildew. Literally would not shower , didn’t want to sleep in the beds but was so exhausted . Tried to get refund on the second night but was refused and so I just called it a loss and didn’t return. Went to a nice clean hotel elsewhere. Will never try to rebook there again.

The first room we checked into, someone else was already in. Went back to the office, she apologized, gave mus a different room. It was musty and the sheets were damp. The ac filter was dirty. Couldn't stay. We left and she refunded me our hotel costs.

The receptionist is/was the most unfriendly, unhelpful person I ever "met" in a hotel. The hotel is a non-smoker hotel/motel, CLEARLY not. The door to the bathroom did not close. There was only 1 towel in the room.