La Quinta Inn & Suites by Wyndham Chattanooga North - Hixson

Very nice hotel. Convenient location will definitely book there again

I paid for a room for 6, which costs more. But got a room for 4. Not happy! Room was fairly clean. The hallway was trashed. Bedding and towels laying outside of the rooms. Had not been vacuumed in days, and a used plunger in the hallway trash. I really want a refund for the difference in the room I paid for and the one I got. A difference of about $40.00.

Great customer service. Nearby dining and shopping. 15 minutes away from the aquarium and children’s museum

Absolutely filthy. The entire mattress was covered in dirt and hair!! The dirtiest room I’ve ever seen. We left as soon as we arrived and went somewhere else. Do not stay here.

Friendly staff helped us get a room when we were exhausted from a long road trip. I’d recommend this to anyone looking for a friendly, authentic person to greet you at the door.

Hotel room and bathroom were dirty, not sure if they had recently sprayed for bugs or if it was a recent problem, but we saw live cockroach and dead ones in our room. Bed sheets made us itch, and we only slept on top of them. Unfortunately, spent $150 to just sleep and I couldn’t sleep from anxiety over bugs.

The beds were very comfortable. The hotel was decorated so cute. The pool was clean and towels were stocked. The only areas they could improve is that it could have been a bit cleaner. There was a bag of garbage in the hallway at night that was still there the next day. It needed some vacuuming. The breakfast was good. The pillows are super tiny. We asked for extra and the staff accommodated. Overall i think it is a great hotel and I actually enjoyed staying there for our softball tournament versus just seeing it as a bed to sleep in. I would stay again for sure

Very unorganized, rude,and unprofessional. There were people working and completing task posing as employee…. That were family members and friends of actual employees. Staff charged my card for someone else room whom I have no idea. When asked for my folio I was given over 14 all of which did not belong to me…. I returned them to the front desk however, the papers had the information of others which was very unnerving to me! Especially considering the fact that my card was used for other rooms and then when it came to paying for my actual room the staff claimed they had no idea what happened and why my acct was charged although Mrs Monique was able to pick up exactly what happened! The manage told me we'd speak the following morning because he couldn't talk he had to get off bc he had to be somewhere! The next morning I was told I just needed to get all my stuff out bc I had caused enough problems. I still can't get over this experience! My house is getting redone right nod and I have spent thousands there... But it will in fact never happen again

The first room we were in had a squeaky heater/AC unit & door that sticks & not close without force. The room they switched us to the next day corrected those issues, but was located above the check-in area, so lots of luggage hauling noise throughout the night. Also, The hotel location was in a buried area that GPS had difficulty with.