ホテルからの返信: Dear Guest User. Thank you for staying with us and for your recommendations to other potential guests. We are happy to know that you completely enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon.Have a great day!Hotel Equatorial Team
ホテルからの返信: Dear Guest - Mr. ChenSteven. Thank you for your review and for choosing our hotel. We are happy to know that you enjoyed your stay and we are looking forward to having you again as a guest at our hotel.Have a great day! Hotel Equatorial Team.
ホテルからの返信: Dear Guest - Mr./ Ms. Chi1023,Thank you for staying with us and sharing your review. We appreciate you taking the time to share your feedback about your recent stay at our hotel. We are pleased to hear that you have enjoyed your stay with us but understand that you experienced some services which did not meet your expectations on this occasion. Please accept our most sincere apologies!Hygiene and cleanliness are paramount, and your concerns have been shared with the relevant departments for immediate attention. Once again, we apologize for any inconvenience and hope to have the pleasure of welcoming you back to our hotel in the future, where we will strive to provide you with a better stay.Sincerely,Hotel Equatorial Team.