ハンプトン イン アンド スイーツ ホッブス(Hampton Inn & Suites Hobbs)

とても清潔で静かで、スタッフ全員がとても素敵です

Great service

It’s nice hotel but not on 2nd floor. We stayed on 3rd floor our first stay and was great. This stay on 2nd floor there’s too much noise. You can hear every footstep upstairs. All night

Lack of hot water breadkfast was poor i mean no coffee one morning ope dresser knob fell off i stay at hamptons all the time this was up to their standards

Week long stay okay. Laundry: send out or wash your own (1 washer and 1 dryer in property)

My beef my be with ******* = I did NOT receice My One Key credit of 20.81, I was NOT told by the website that the pet deposit of $50 was non-refundable, AND, I did NOT get the room with 2 queen beds as requested. The staff was not very concerned nor helpful.

It was great! The room was very clean and the bed was very comfortable. The food was good as well. Love to stay there.

I was a little disappointed at the breakfast room. All of the tables were dirty and the attendant was chatting it up with the front desk employee. There were only 2 ppl eating at the time so she had time to clean tables.

Let’s start by saying that I only stay in HH properties when I travel. I never had an issue of bad experience until yesterday. We tried to check in earlier than 3 pm after being driving for 10 hours to get to HOBBS for my son college journey. The front desk staff “Brenda” welcomed us by saying that no rooms are available before 3pm as policy of checking in. We had checked in when possible earlier than that plenty times but seems she didn’t care. She said that policy is that! Ok… we went to another hotel got a room so my son could take a shower and refresh before going to college. Later we got that room at Hampton. Front desk lady was way better than the not compassionate one earlier. Today I am loading some things in my car at 9 am and went back to get my other things and to my surprise the housekeeper had empty the bed and removed towels! 9 am so I went to “Brenda” who told me Yesterday that no one checks out before 12 that my room was being clean! She said when housekeepers knock and you don’t respond they assume you checked out! This staff member is the one who rudely yesterday said the opposite! Absolutely unacceptable! How things work in this property?