Wife and I stayed for one night while we visited relatives in Holland. Room and overall hotel were clean, comfortable and met all travel needs. Staff was courteous. I would give the hotel 5 stars except for two issues. First is the room lighting. It is poor. The room is shadowy and dark at night, even with all the lights on. In all honesty, the room deserves better as it is large and comfortable. Second is that the breakfast area closes at 10 am on the weekend. I know this is probably a non-issue to many, but I always appreciate the ability to eat breakfast late on the weekends while traveling. Other than these, SpringHill Suites Holland checks all my boxes under travel accommodation needs!
PP3169MHrobertbI checked into this hotel and was putting in a room where a window would not close so I proceeded to the front desk to get my room changed. No problem there I did notice that the floors are sticky while walking around, The smell of curry filled the hallways of the entire hotel. The carpets were absolutely disgusting. The people at the front desk were rude and never gave me a wake up call as requested. Also housekeeping was terrible. They left my bed a mess, but did tuck in the sheets, and they have the worst pillows I've ever slept on. Do not stay at the hotel unless you cannot afford to stay somewhere else. One last thing the breakfast is not even a breakfast. It's a brown paper bag with crackers and water. You're lucky if you get a yogurt.
WwmsxbetsmxccgoliWonderful staff and location. I go to Holland twice a year to see family and have stayed in many of the hotels. This was my first visit at the Quality Inn. I was pleasantly surprised. Jason was so great at the front desk. Our room was clean and very comfortable. Location can't be better to explore both Holland and it's super quick to Saugatuck from here. I never eat breakfast at the hotels. I prefer to support local restaurants but the coffee was good and the breakfast area was displayed nice and very clean. If you're looking for great value in a great location this is a great option. The outdoor pool needs some work but it looks like it's next on their list to work on. Thank you to everyone that works here. Your kindness was appriciated.