ベストウェスタン プラス バーミンガム イン & スイーツ(Best Western Plus Birmingham Inn Suites)

Overall, the property provided a decent experience for our family. The rooms were cleaned and customer service was good.

Great property for the night stay, was clean and comfortable. The staff was really nice. Only complaint I have is the water would get hot in the sink but not the shower. It was more like room temp water.

I had a 3-night stay at this hotel. Everything is great, staff were friendly and professional. However, I request room service to clean room on my last day. I was working out of my room and waited for them to come so I can move to the lobby and work. I waited till 5pm when the cleaning lady was working on the room next door. She asked if I need cleaning and I said YES. 10 mins later I checked on her and she was gone. The front desk said she left for the day and gave me new towels and sheets. I told her I wasn't going to change the sheets and take out the trash from 2 days as I was very upset.

Very friend staff. Rooms were very clean & smell good. Breakfast was delicious!!!

The room was clean and spacious. However, the bathroom felt like a sauna and one of the ac unit's wasn't working in the suite. My family didn't sleep comfortably because it was extremely hot in the area we slept in.

Great service. Room needs upgrading in a bad way. Very musty smell and lots of damages (looks like some repairs were attempted).

Very biker friendly during the Barbers Vintage Days. Quiet, clean, and even paper towels and window cleaner were provided for our bikes. Good and plentiful breakfast. Will be back there next year.

I did not feel safe at the hotel with my toddler daughter and did not stay. I made reservations in the late afternoon and requested my money back and was told we could not be refunded because it was under 24 hours.

The service was fine- they let us check in early due to a tournament, so that was very gracious of them. The room we were in had an incredibly strong bleach smell, but the restroom smelled as if someone had just had a terrible bowel movement. The facility is rather old and dated, but other than the restroom, the room was clean.