The Waters Hot Springs, Tapestry Collection by Hilton

The hotel was nearly perfect. The thing that makes this hotel less than perfect and it can be a big deal. In room 308 the barn door to the bathroom had a big gap between the floor and the bottom of the door. The door didn’t close properly and would swing open. I had to hold the door closed with my foot. For most this may not matter, but if you need privacy this door does not provide it. This is a pricey hotel. They could do better than that door.

We really loved there Waters. It was the perfect location right across the street from the bathhouses which was it main purpose for being in Hot Springs. And we had a great view of the Christmas lights.

There is no “continental” breakfast. No microwave in room. Be prepared for heavy traffic noise on the street view side, but livable with ear buds. Loved the pod coffee but no extra creamer available without going downstairs. The rooftop restaurant, which I very much wanted, is closed Mon-Wed. The cleanliness and modern updates were outstanding.

Perfectly located within walking distance from shopping, dining, Hot Springs National Park hiking. We had a wonderful stay.

We wanted to use the bathhouses with hot springs and they were across the street. Very old but quaint hotel. It felt like we had stepped back in time. Very relaxing.

Always love staying here! Very clean and nice rooms! The beds are also comfy!

The location was wonderful and the people at the front desk very friendly and especially helpful. However, there were LOTS of little things that weren't good. There was mold in the shower, no luggage rack, a note saying "use these earplugs" and no earplugs, the TV didn't work properly (although Tim was very nice and helpful). The worst experience was the rooftop bar. One afternoon we got drinks and they were good although service wasn't great. We went back for the same thing the next afternoon and they were hardly drinkable. We won't be back.

We loved staying at this hotel. It was very clean and the staff were all very friendly. We did not like the bathroom being so close to the bed and the door not shutting good. Not very private. But otherwise it was wonderful!

We loved our stay here, and loved how they renovated this historical site into a hotel. Everything was walkable and tons of options for food and drink. The staff was very nice and accommodating. This will be our place to stay when we visit here.