レジデンス・イン・バイ・マリオット・ヒューストン・ウェストチェイス(Residence Inn Houston Westchase on Westheimer)

Milton was an absolute helpful hotel employee he was very knowledgeable about all the fees and accommodations that they offered and was able to provide me a great experience so much that I extended my stay

Thanks so good experience and will be staying here again and thanks so much

意外的驚喜啊，超級便宜，而且是一室一廳啊，因為原酒店沒房間，臨時就近換了一個，沒想到換了個更舒服的～

The vents were extremely dirty where dirt came out when ac was on. First night i had ti run water for almost 15 minutes to get hot the second night the water didn't didn't get hot at all even after an hour of running. So took a cold shower. Then i got charged 6 dollars a day for parking. Never staying there again.

The hot water did not work in my hotel room. Unfortunately, I found this out an hour before a dinner meeting with a client and was unable to be as presentable as normal. I called the office to inform them and they said they would have maintenance look at it. When I returned from dinner nothing had been done. I was then offered to move to a new room but it would have been more effort than it was worth at that time at night.

Property is very tired: A. Hot water takes a really long time B. Very noisy environment C. All very tired property

Old building, old window unit ACs, queen size beds in all the rooms, no option for king size bed, old small elevator and unkept! The rooms are detached from the lobby/front desk, in all, the hotel was unconvincing!!

I was disappointed with this location. I’ve stayed at many Residence Inn’s and this one wasn’t too cool. Microwave was too tiny. Critters crawled all over the counters, in the closet. What happened to the hot water - shower took way too long to heat up, if it ever did. Water trickled out of that shower head, very disappointing. That mobile remote for the TV was a joke; couldn’t get the TV to turn off until a timer shut it off. “Sleeps 4” - uhh, where were the extra bed linens? My son and I had to share one blanket and a top sheet (sigh). Only nice thing was the front desk lady; she was pleasant and very helpful. Don’t think I’ll stay here the next time I’m in Texas.

I like the way that the property was a fenced. So you’re parking your vehicle behind a gated entry. The property is older, but you can see where there is a lot of updating. Our room did still smell pretty stuffy, older but was clean to the touch and appearance and nicely stocked. We had a full mini kitchen. It would be a great place if renting for a week. No roaches that others mentioned in the reviews. So maybe it was the building they were in? The outside door latch was broken. The beds are what are normal for Marriott. Decent, clean and a bit firm. I liked how close we were to the location we needed to be at early the next morning.