Great location especially since we spent time at museums. Room was dirty. Cleaning supplies left in room when we first entered. Went to bathroom and clump of hair left on toilet seat. This property is nice but a bit over rated I believe.
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Shari
2024年1月18日
In addition to the hotel being very cool, the service is terrific. Everyone is kind, helpful, and hospitable. It’s what keeps us coming back.
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Verified traveler
2024年1月15日
Overall great stay, room lovely, and fitness center is huge! Front desk very nice and fast. The restaurant bar staff was disappointing - left out patrons dirty dishes long after they left, and took a long time to get service despite several bar staff, but food was fantastic.
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Peter and Cindy
2024年1月1日
The location of the hotel was perfect. The hotel itself was just ok. Our room was so dusty. Not sure if it was from the blinds or what. Staff was mediocre at best. Valet was absolutely incredible. They were prompt and so friendly. They were so kind when we needed a ride somewhere and very helpful. Wish the inside staff had been as nice.
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Paul
2023年12月29日
Upon checking in the hotel Zaza, the front desk was adamant that the Monarch restaurant and bar closed at 12 am. Returning to the Zaza following our football bowl game at 11:40 pm our group of six and several other groups were told that the last call was served at 11:30 and we would not be served. The bar tender then disappeared and the front desk was rude when we reminded them of what we were all told when we checked in that the bar closed at 12 am.
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Barbara
2023年12月21日
I had a wonderful stay at Hotel ZaZa in the Museum District in Houston. I love the location - right near the museums and parks. Houston is a sprawling city and this is a truly special location, where one can walk to the parks and museums and is close to great neighborhoods like Montrose and Rice University. The staff were excellent, courteous, and helpful. I arrived early and was able to check in as rooms were available. I love the balcony room with sweeping views. This is a great place to stay with a wonderful location and skilled and attentive staff. I highly recommend Hotel ZaZa in the Houston Museum District!
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steven
2023年12月3日
Very dated..rooms have not been updated in 20 years, felt it as advertised very differently in *******. Music was baking in my room from the bar until 11 pm
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LaNesha
2023年11月24日
Nice rooms, balcony, restaurant/bar, spa, pool, & complimentary coffee bar on every floor. What more can you ask for?! We will definitely book again!
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Marsha
2023年11月16日
Lovely boutique hotel, doesn’t feel like you are even in Houston. Patio dining is delightful and bar was fun! Love the balcony view.