ボロメウム レジデンス(Boromeum Residence)

Room O.K., Location perfect, dozens of emails upfront, digital check-in portal but it does not really work. Reception never open, door code did not work, we had to call in twice to finally receive an invoice. Digitalization is nice but it should work. All those upfront emails were friendly and precise but did not adress the real questions on how to get there, where to park, how to open the door etc... it simply is well meant but does not work. I will not come again - I preferr personal checkin in sucha price-range.

It is excellent in all standards

Communication was excellent

There is horrible smell of urine just at the entrance (entrance doorway or corridor) of the property! Obviously, it brought certain apprehension in my mind if the room and toilets would be hygienically cleaned which I voiced to the manager who responded sarcastically in an unprofessional manner “hope so”!! Also, unfortunately at this property I had to pay at the property and he charged me in CZK more than that was sent by ******* in its confirmation email on top of which I was charged conversion fee etc. The room service does not exist unless you ask for it. When they do appear they lend an impression that they are in a hurry and have to rush!

The residence Manager was exceptionally helpful with any request. The apartment was modern, very spacious, well equipped, and very very clean. The situation is in the historic old town in a vibrant area with plenty of good eating places. I would certainly recommend this property.

Super!

Free parking. Everything is brand new.