I would rate the hotel 3 stars max. Definitely ain’t 5 star. There are no facilities- bars are closed, executive longer closed, swimming pool changing rooms and facilities are not open. So there’s nothing to do.
The room is fine but the pillows are not comfortable, stains on bedding and towels.
I mentioned it was our anniversary but they didn’t prepare anything special like a normal 5 star hotel. Which is always a good test to see how great the customer service is in a 5 star hotel.
Breakfast was low in quality, low quality coffee, not real orange juice etc. some bacon and eggs but nothing else special.
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