ウマカオのMuseo Casa Roig/ Casa Roig Museumホテル

ホテルを訪れたのはこれが初めてで、間違いなく戻ります。 10歳未満の子供と祖母と一緒に行きました。私はモビリティ機器を使用しており、私たちはすべて楽しみのためにアクセシビリティを持っていました。施設とアクティビティのオプション:スイミングプール、プテロカルプスの森、子供公園、夜のたき火は素晴らしく、食べ物は美味しかったです。トロバでのビュッフェは美味しいです。プールエリアでのランチフードも。全体の経験についての最高のことは、ホテルのサービスとスタッフでした。誰もが非常に特別な方法で私たちを扱いました。Xiomar と Carlos Serrano は交通機関を提供してくれました。車椅子で何ができるかと尋ねると、彼らは両方とも心配しないで、私たちは方法を見つけるだろうと言いました。トロバのケルビンサンチェスは、朝食に両方の朝に私たちに素晴らしい親切さを提供してくれました。ゲストサービスでブライアンを見ることはできませんでしたが、彼は電話で私のすべての質問に答えました。ガブリエラはフロントで私たちを迎えてくれました。私たちが到着した瞬間から、彼女は私たちを特別に感じさせてくれました。他の人の名前を捉えることはできませんでしたが、誰もが文字通り良いサービスを提供するために邪魔をしませんでした。私は、ホテルは現金レスであるという共有を共有しているので、チップを支払うために現金を持参する必要があります. 提案は、キャンプファイヤースモーーズボックスを無料で販売することですが、数量は限られており、子供のみです。彼らが早く到着して使い果たさなければ、購入するオプションがあるのは良いことです。

ウィンダムグランリオマルはプエルトリコで最高の場所です!トップノッチサービス、優れた食べ物、素晴らしいサービス、美しいビーチとプール。フェリー、ファジャルド、ルキッロに近く。これは私が戻ってくる2回目の時間です。

We would definitely stay aty Fajardo Inn again! The facility was great and staff very friendly. Hoever, worth mentioning, if you stay outside of high season, the swim up and pool bar will be closed. Also, you aren't able to enter the property before checking in (4PM) luckily we were able to get an early checkin, but originally the security guard wouldn't even let us on to property to speak to front desk about early check in.

Arrival: Staff member at gate could not identify me by name but eventually was able to confirm I was a guest when providing confirmation number of my booking. Staff at the entrance of the hotel extended a warm welcome. Ambassador Bonvoy recognition: upgrade to a larger corner room. 2pm late check out request honored. Continental breakfast buffet only - the only St Regis property I have stayed at that doesn't extend the full buffet as part of the elite breakfast benefit. Room was large and spacious with a tranquil outdoor patio area that unfortunately was impacted due to the loud construction noise from new buildings being erected on site. Thankfully the room had very good soundproofing so while the outdoor area couldn't really be used during the day, at least the interruptions weren't a problem when indoors. Good space for work or dining though a lack of chairs for relaxation especially given the outdoor area was off limits due to drilling. Loved the massive bathroom space. The spa area is lovely and the staff are very nice. I had booked a fairly expensive spa package well in advance and arrived half an hour early for it. Upon arrival I was told that the two nail treatments I had booked would not be happening. I understand that stuff happens but they had almost the entire morning to contact me about it. They extended a discount for service recovery, which was a nice gesture for the inconvenience and were flexible about adjusting the remaining treatments so I could maximize preferences. I ordered food and drinks at the bar. I didn't have a reservation and even though I just planned on being quick and arrived before opening, I was not permitted to sit at any of the tables (all reserved) and could only sit at the bar or outside. I found sitting outside with food to be fairly stressful with the opportunist birds that you have to keep watch out for so I preferred to be inside. By the time I left only 2 or 3 tables were occupied. It seemed silly to refuse to seat someone who was going to be quick because tables were booked for later. The food was surprisingly tasteless given how much oil appeared to be in it. The bar tenders were consistently helpful and the service was excellent. Overall a nice property with some imperfections that probably aren't material to management because they are crazy busy with enough guests as it is.