キャンドルウッド スイーツ ハンターズビル IHG ホテル(Candlewood Suites Huntersville-Lake Norman Area)

I should have known this wasn’t going to be a great experience when the first room I got still had the last guests food in there. They moved me rooms. The next one I thought was better. I was ok with it until the night before my last night I found a cockroach in the bathroom. I showed the front desk and the lady told me if approved by the manager I would receive a 35.00 credit. The overall look of the place inside is outdated. The cleanliness is non existent. I thought IHG would have been a decent hotel. Boy was I wrong! I would not recommend this place.

The hotel was easy to find and get to. Nice clean rooms, reception was very inviting. Close to restaurants and shopping. Had a great stay and I booked last minute and they were able to accommodate my stay. When I'm out this way working I will use this hotel again

I will say that the bed was comfortable. The facilities were overall old and dingy looking. I had one towel in my bathroom, no washcloth and no hand towel , the phone did not work, overall musty and cigarette smell throughout. I was disappointed

Staff were friendly but the place was very dirty, even found cockroaches in our room. Room was somewhat clean but shower left a lot to be desired.

The room had a lot of amenities especially if you are staying several days or need to work. Some of furnishings are past due for an update. Staff were friendly and helpful.

The lady who checked us in was amazing! We will be back thank you for the great experience

Originally booked this hotel for 2 nights on points. Changed rooms because of the musky, stale smell of the room. Second room not much better. To make matters worse we found a live roach in the closet. Staff did not look professional nor were they very friendly. Will not stay at this location again.

Have stayed there on several occasions over the years and property is starting to show its age, needs some sprucing up but for the price can't complain.

The property was fairly clean but was obviously an older property. The bed was very comfortable. I probably would have rated it higher but the front entry staff made sure to point out there would be NO housekeeping because of being there only one night and we were on our own if we needed more towels. Also pointed out there was nothing in the way of coffee or breakfast without purchase. In the room there was a coffee maker and a packet of coffee but no creamer, etc. Had to drive a half mile to get morning coffee. For $150 / night in a mediocre hotel the least they could do is offer coffee in the morning in the lobby.