ハンツビル ハンツビル植物園周辺のおすすめホテル・宿

We were in town for my mother-in-law’s funeral and opted to stay at the Marriott. I travel frequently for my job and expected this location to meet the usual standards. Unfortunately it did not and I was thankful we were only there one night. Check-in was interesting as the frazzled staff seemed insufficiently trained to handle the computer system or provide a warm welcome to guests (not just us but the other encounters I witnessed). Granted it was hot outside, but our room was stuffy and humid. The A/C in this aging facility was barely putting out any cool air and it was positioned where the vents would not adequately ventilate the room. I called the front desk and was told someone would come up to see what could be done, but no one came. My husband and I had poor sleep because we were so uncomfortable. The next morning, the front desk was unattended when we went down to checkout. I dropped our keys in the designated place but really wanted to just give some feedback to them so I waited around long enough to know that staff were non-existent or elsewhere. I feel our negative experience reflects on management as it is their job to run a properly functioning hotel. I can’t blame the inexperienced staff. On a positive note, the room was clean and there were plenty of towels in the bathroom.

設施 房間使用的老式的開關，使用浴缸進行淋雨，設施一般。沐浴露像水一樣，沒啥作用。 早飯 包含的早飯很豐富，可以任點，比較複雜的早飯會花費很多時間，因為是點單制，因此需要付款小費，公出的話不是很划算。 地理位置 酒店停車免費，靠近商圈，距離ROCKET CENTER也不遠，地理位置還不錯。 酒店都是黑人服務員，態度蠻好的，很熱情，這個要點贊

ここでの2回目の滞在。前回、チェックイン時に問題があり、事前にオンラインでチェックインするか到着するかにもかかわらず、部屋を待たなければなりませんでした。その時の申し訳ありませんが、大晦日にそれほど多くの予約を期待していなかったということです。多くの人がホテルの部屋を祝いに行き、予約する特別な夜なので、私たちはそれを理解していません。特にこの要素がある地域(観光地、たくさんのレストラン、特別な機会に人が行く場所など)では。その経験は、人員不足と休日にまで記録される可能性があると考えたので、もう一度予約することにしました。チェックイン体験は前回よりもひどいものでした!以前と同じように、2日前にオンラインでチェックインしました。実際に予定到着時間より1時間遅れて到着しました。私たちの部屋はまだ準備ができていませんでした。ロビーで待っている他の多くの不満のある顧客と一緒に。フロントデスクのスタッフからの言い訳は一貫性がなく、ホテルは「予約が超過している」と言う人もいます(部屋の数が設定されています - どうすればいいですか?) 一部の顧客は1時間以上待っていました。45分近く待った後、私はBonvoyカスタマーサービスに電話して解決策を尋ねなければなりませんでした。部屋はもっときれいだったし、ホテルの食べ物はもっと良かったかもしれませんが、チェックインプロセスのそのような誤った管理に耐える必要がなければ、私たちはそのいくつかを見逃すことができました。このホテルは素晴らしい場所にあり、そのような[約束をしています。しかし、これらの管理問題が解決されない限り、私たちは戻りたがりません。

The room and the rest of the hotel were very pleasant. My only complaints that made it probably a deal breaker for me was I could not use my chromecast on the wifi they had and the wifi when my laptop was downloading things was at 200kb like it was 1999 or something. no password on the internet meant they couldn't offer very high quality internet to begin with. So it meant in my room I just had to sit and look at my phone for the rest of the night.

We stayed here for one night, passing through on our USA tour. We really loved the place. Reception employee was very friendly at check-inn. They provided us with a litte gift bag (water and mints). Parking place are plenty and free. Location is not very central, but a 20-30 minute walk to downtown. You have to cross a big road, but do-able. Our room was very spacious, there is a room divider which separates the bed from the coach and desk. Coach can be opened to a spare bed. The bathroom is modern, toilet is a separate space. Small minor is the shower was leaking water, we mentioned it at check-out. Breakfast was nice, not too excessive. Overal; nice stay and we can recommend it. Enjoy your stay.

私たちはこのホテルで素晴らしい滞在ができました。スタッフはフレンドリーで快適でした、特に朝食のとても素敵な女性。部屋は最近改装され、ベッドはとても快適でした。妻と私はオリオン円形劇場でのローレンダイグルのコンサートに行きました。ホテルから歩いてすぐで、間違いなく行き方です。散歩は直線で、照明も良く、周りにはたくさんの人がいました。部屋に戻った後、45分後も車がバックアップされ、会場を出ようとしていることに気づきました。これは今ハンツビルに滞在する場所です!

Every one on staff was polite and friendly. Rooms very spacious. Beds very comfortable.

I was excited to try my first stay at a Hilton Garden Inn in Huntsville. Unfortunately, it will be my only stay at this hotel. Due to my Diamond Member status, I was offered a free upgrade to my room before I arrived! I was excited about it because it never happened before. However, my “upgrade” came with a broken refrigerator and inoperable jacuzzi! And when traveling with items needing to be kept cold, this was unacceptable. The jacuzzi was the “upgrade” but I never got a chance to utilize it. I hoped that by twisting the dials, checking the plugs, and wishing a little bit, that the fridge would be working when I returned from dinner….. it didn’t work. I knew calling the front desk was going to be fun. (Sarcasm!) Approximately 5 minutes earlier, I walked in the front door after dinner and saw the front desk employee sitting on her chair between the office and front desk looking like she couldn’t wait to go home. When I approached the desk, and stood there for a minute, she looked up and I was greeted with a look of “why are you bothering me!” I asked for two waters, which was then met with resentment, because she had to get up (I feel like). I was then met with an interrogation about the waters, and if I had gotten some before at check-in. The whole situation was rude and uncalled for. When I called Michelle at the front desk to talk about the fridge as I now knew it wasn’t working at all, I could tell that I was bothering her (once again). I told her the problem and she stated she would TRY and find someone to fix it. She also asked if it was plugged in… lol. Why would it NOT be plugged in? I then requested a room change, but she said she would find someone first. I told her this was supposed to be an “upgrade” to my original room and that was met with a “whatever sigh” and “I’ll call you back.” I was not pleased with the interaction as I’m sure no one would be. Approximately ten minutes later I received a phone call that no one could be found and I would get a new room. (I believe my original room - No upgrade). “Just come down and I’ll get you new key cards.” When I went to the front desk for the new key cards, I waited patiently off to the side as she dealt with another customer. As she was working she looked over to the side, saw me (and recognized me from the early interaction), rolled her eyes and said “here you go” with an attitude. Again, like I was bothering her. I finally got to my new room, and was able to “relax.” Other issues in this room included the bathroom was dirty, their were reddish-brown stains near the trash can and on the wall (you make up your own mind on that substance), the shower was sub-par with weak pressure, and the light to the thermostat wouldn’t dim. (I finally removed the whole thing from the wall at 0400). The entire stay wasn’t worth it. From the stay itself to the employees, I really expected more from Hilton. Save your points and your money! I’d like mine back!