The stay was just average. I did not receive room service during my stay. I had to request fresh towels as needed. My first morning on the property they closed breakfast early. I always enjoy the hot tea that is readily available and the hotel decor of Tru by Hilton hotels. The location is ok and was a decent amount of time away from everywhere that I needed to go.
It’s almost surprising to me that I have never used this property. I have used the other newer Hilton brand just down the street and was wholly unimpressed with the architecture and the offering. This property is fantastic for what Hampton intends to be, but they are missing one very important feature - in room safes. The brand has set the standard for this and I would not have become so interested in it were it not for innkeeper’s absolute refusal to deal with dishonest maid staff. A safe behind the counter is not good enough because it requires me to drag my electronics down there every time I leave the room. A hotel is not jail and freedom of movement is mandatory, and carrying around a bunch of electronics has shown up as required for living much of anywhere. To have a safe place to store that thing while staying on the road has become extremely important and I’m hoping all brands will recognize this and offer the guess a place of safety within their own room. It’s become so important that I intend to start calling ahead to find out if these are offered when deciding where I’m going to stay. Outside of that this place was all Hilton, from the lobby to the guest room to the staff on duty. I live here and I was only here because of the electric power uncertainty when it’s blistering cold. I didn’t use many of the facilities and don’t care about the swimming pool. I’ve learned a long time ago it’s worth the added cost to choose a dependable brand. The lack of standards in the lesser brands has driven me away from them. The franchise police have been eliminated from the lesser brands and they are lately getting away with providing nothing to the customer. I am lucky I played my cards right and have earned enough I am not forced to put up with that. Hampton has kicked HI off their throne for my needs thus when I’m going some place needing a place to stay I’ll look for a Hilton brand that meets the needs before any other.. I’d recommend this place to anyone as you’re getting what you pay for. There’s no reason for me to come back because I live here, but that’s not always true either.
The staff were kind and welcoming (Thank you, Sammy!), and the pricing was reasonable. Our room was newly upgraded, clean, and comfortable. There was quite a bit of room, making this perfect for both short and long-term stays. We attended a concert in Dallas and this location was close enough to make the commute easy. The pricing was much better than the hotels in Dallas, making this the perfect location for our needs. We WILL be visiting again.