A bit late writing this review, we were at Paloma Oceana end of April and beginning of May. We had a wonderful stay, location was really good, shops and good restaurants near by. Our room was lovely much better then what it looked like on the pictures, food was excellent and had a variety, ok it got a bit repetative after a good few days but there are restaurants outside the hotel for variety which we didn't mind trying out. Staff were brilliant, Abbas who checked us in on reception was informative, Nur, the young lady on guest relations was so friendly and informative and was always at hand to help out, Onuk the minibar lad made sure we had enough coffee and water every morning, Gulbaynaz form house keeping was such a lovely lady always smiling and making our room up everday just the way I liked it, Ilhaan from Curio, lovely lad, made sure our steaks were cooked how we liked it and gave us a romantic sitting on both occasion of having the meal at Curio. Taliep who looked afer us at the Cabana on two of the days. Such a lovely bloke, always smiling and gave us a five star trea**ent, lastly the bellboys who carried our heavy bags down were so pleasent. Overall a defo five star hotel with well kept grounds, cleanliness was exceptional and brilliant staff. 👏🏼 nothing to be disappointed about an no complaints. Found the right hotel and will definitely be going back. Thank you all to Paloma oceana for making our stay so welcoming and enjoyable.
自動翻訳