ハイアット リージェンシー インディアナポリス(Hyatt Regency Indianapolis)

First time see taking and was super impressed. Will recommend to anyone and will definitely stay again.

I did not like parking garage. I know it is public,but really. It was hard to navigate-dark-dingy. Also everything including leaving the parking garage, was by credit card. didn't work for me. Room was clean, just a little pricy for a one night stay to see grand-daughter perform at convention center

Went for All-Star game. Valet parking was easy - expensive compared to other options in the area, but easy. Our toilet was running on check in and all night but we weren't going to spend much time in the room anyway. I read a similar review which stated the toilet problem as well so didn't bother calling since maintenance wasn't able to fix for them. Room temp was hard to keep comfortable, beds were good. For one night, it was sufficient. Starbucks in the lobby was convenient.

I booked this hotel for a quick getaway birthday trip with my partner. I called a few days before to let them know that we were celebrating a birthday and they were so kind! After we checked in, they had a delicious piece of chocolate cake brought up to the room with a birthday card. They also allowed me to upgrade to a suite after I realized I had made a mistake with my booking. The hotel itself was clean and enjoyable with a large bar area and other nice amenities like a pool and restaurants. Thank you to the staff!

The staff was great! Two restaurants on the property, both had amazing food. Starbucks in the lobby was a plus. Only think i didn't like was the comforter, it was like a duvet in 2 sheets and didn't stay in place while sleeping.

Room gets very cold during the winter time because their air conditioning system is malfunctioning, and it’s not only about my room because my two colleagues had exactly the same opinion about their room temperature. And if I tell that to their front desk, then they’ll come and fix it right away but it gets cold again on the next day. I wonder if they’re setting a “timer” or something.

Took 40 minutes to wait on elevator. Had to walk 7 flights of stairs to room checked out same day. Would not or never would stay at the Hyatt Regency again.Pictures show jacuzzi no longer there filled with dirt and plants. Would like a full refund. Highly unlikely though.

The hotel itself is really nice, clean and the staff was great. We enjoyed the Level One bar. The bartenders were so fun! Our kids loved the pool although it is very small. The standard room was small and beds weren’t very comfortable. I liked that you could walk to areas downtown using the skywalk bridges. The price of parking was expensive. If you are traveling with children, go to the children’s museum.

Such a disappointing experience for what I expected to be a nice hotel. Also very disappointing that they wouldn't honor my reservation since I booked 3rd party. I booked two doubles but they said they only had king rooms even though my reservation was booked months in advance. Rooms are old, awkward layout, and dirty. Staff wasn't friendly and unable to answer questions like what time room service was available or provide menu. Very overpriced for quality and service given.