Probably my 10th stay at this hotel. It’s been rather rustic and run by the same family for ages. However the pandemic has changed things - some for the better some for the worse Better - easier passage from main entrance to rooms in the east wing and spa - well functioning free parking Worse - all staff seem new and not very well trained - on check out the bill included my already prepaid room and the lady did not, at first, understand that this was wrong - renovated room. Nowhere to place clothes etc. No shelves- no cupboards. Glass “door” to bathroom with 30 cm open space at top and bottom. Weird, even when traveling w spouse. Very cold, icy electrical light in room. You hear other rooms very well. We twice woke up 5 45 from an alarm clock somewhere else. Never happened in any hotel room before.
The Alphotel Innsbruck is probably the worst hotel we've ever stayed at! But we had no choice since we were on a tour package and this was the hotel that Gate1 chose for our itinerary. We weren't the only tour members who did not have a good stay at this hotel. Our tour group had a long day and we were scheduled to arrive late so we were all pretty tired when we arrived. Unfortunately the room we were assigned to didn't even look or feel exceptionally clean and I'm surprised I didn't take photos of the room! Comparing posted photos of the rooms on TA our room looked much older and didn't even have a real chair, but only one of those small round ottomans. And that ottoman was dirty and stained, so we didn't want to sit on that! The bedspread had that ”ick” factor, so we removed it but at least the sheets were clean. Carpet looked grungy so we made sure to wear our slippers and not walk barefoot on it. Regret not taking pictures of the room now. We've stayed at hotels with older or ”tired” decor but they were at least neat and clean, but not at this hotel! Now the ”fun” part was our bathroom door. I was getting ready to take a shower and went into the bathroom, but wanted to use my own soap and toiletries, so I went out of the bathroom and my husband (who was standing in front of the bathroom, looking at the closet or something right across from the bathroom) shut the opaque glass bathroom door. I went back to the bathroom and tried to open the door and it was locked! It was one of those simple privacy type locks where there's usually a pinhole that you can usually press and it'll pop open. Unfortunately, there was no pinhole but a screw so I tried twisting the screw but the door remained locked. Husband tried but it kept turning and he didn't have any tools so he called the front desk and they sent the maintenance guy up. The maintenance guy looked at the door and tried twisting the screw with the same results and said he needed to go get his tools. He returned with his small toolbox and tried several screwdrivers, with no luck. Then he tried using a small drill to remove the screw and still couldn't get the door unlocked. Meanwhile, we were sitting on the bed and watching tv since there was nothing else we could do. I texted our friends who were also traveling in the tour group and assigned to the room right next door to let them know what was happening. And to apologize to them for the loud racket, as the maintenance guy went and got his large power drill and was basically removing the entire door knob and panel. So the guy had to destroy the whole door knob panel because the door lock screw or nut inside the panel was probably stripped and couldn't unlock or open the door; so if I was on the other side of the door I would have been stuck in the bathroom! Other hotel guests across the hall were opening their doors to find out what the loud racket and noises and disturbance was. This whole problem took the poor m
hotel comodo alla stazione ferroviaria ed al centro della cittadina. ideale per un soggiorno di relax. struttura molto accogliente, personale coinvolgente e disponibile. colazione a buffet internazionale ricchissima.
Perfect location. East walking to the coolest town along our European journey. Room was basic, clean and very comfy beds. We enjoyed the sauna room in the evening. Only suggestion is to have coffee in the rooms or at least in the lobby free of charge for guests.
Hotel Goldener Engl is situated in the centre of Hall in Tirol, a beautiful historical town surrounded by majestic mountains of the Alps in the vicinity of Innsbruck - just 10 minutes ride with S-Bahn. The building of the hotel is a historical castle and is a member of historic hotels of Europe. I was greeted by a very welcoming, friendly, kind, helpful and professional staff. The check-in process was very quick and smooth also thanks to an option to fill in the information online, prior to arrival. I was lucky enough to get the best suite in the hotel which was a beautiful, spacious, attic rustic room equipped with a big relaxing bath tube as well es a sauna directly in the room, separated toilet and a bathroom, comfortable bed and soundproof wall isolation. I was on a business trip and found it very relaxing hearing the raindrops on the attic windows in a pleasantly heated room and having a possibility of using a private sauna after a tiring day. This room is like your energizing oasis relaxing and refreshing your mind, body and soul. After a good sleep in a big and comfortable bed I enjoyed a tasteful tirol breakfast with individual serving and plentiful choice keeping me satiated until the afternoon. The public transport connections are very good, easy and punctual. The hotel has its own very good restaurant but there are good restaurants within a walking distance from the hotel too. The centre of Hall in Tirol is a small historic and picturesque one with winding streets and traditional small handicraft shops. I travelled to Hall in Tirol in the middle of November and my experience was exceptional. I felt like a queen in my unique hotel room and after my three night stay I did not really want to check out. :-) It surely was one of the best and unforgettable hotel stays I experienced until now and I will be very happy to come back again. Thank you very much!