旅先の様々な魅力を発見したいお客様に、ウェイル ホテル イポーは最適です。ウェイル ホテル イポーは、イポーの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からイポー駅までわずか3km、スルタン・アズラン・シャー空港まで5kmと、交通が非常に便利です。Ipoh Convention Centre (ICC)やMasjid Negeri Perak、イポー旧市街など、徒歩圏内に多くの観光名所があります。館内の様々な施設で、有意義にお過ごしいただけます。イポーの当施設には、駐車場が併設されており、非常に便利です。宿泊者のレビューによると、このホテルは近辺でも1、2を争う立地の良さです。このホテルは、家族連れのお客様に特に好評です。
シティテル エクスプレス イポーは2023年に改装された施設で、イポーに滞在するお客様にお勧めです。当施設はイポー駅から800m、スルタン・アズラン・シャー空港から6kmと、立地に優れています。有名な観光名所のBirch Memorial Clock TowerやPaloh Khoo Miu Temple、Church Of Our Lady Of Lourdesまで、徒歩でお出かけいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。イポーの当施設には、駐車場が併設されており、非常に便利です。清潔度を重視するなら、このホテルがお勧めです。レビューによると、このホテルは市内でも最も清潔なホテルのうちのひとつです。このホテルは、家族連れのお客様に特に好評です。
ゲゲストThe purpose of this review aims to provide a true & fair view for all the travelers who are interested in booking with BELAKANG KONG HENG. I hope the management can take this feedback into serious consideration & take any necessary actions. We have arrived at 9.20pm & aware that it has way past the check-in hour. There was no one was at the counter to attend to us the moment we arrived. So we made a call to ask for help. The staff, Andy picked up the call & started to rant about our late arrival as if we’ve committed a very serious mistake & there’s no solution to it. We couldn’t help as the traffic was terrible & we were really tired after the long drive so we asked for solution. The next moment he instructed us to go to the mailbox right next to the gate to get our room keys. I mean he could have just skip the ranting & blaming part & tell us straight that the key is just right at the mailbox. Understand that it has way past the check-in hour & the staff might be off duty, however this is not the service that I expect from a so called 5-star hotel customer service. Since the room’s soundproofing is bad, we were given another chance to overhear how Andy takes his customer service skills to the next level in the next morning. He was ranting about our late check-in & request for hair dryer at late night (oh ya forgot to mention that the room doesn’t come with hair dryer & only one bottle of universal shampoo or cleanser whatever you call that to clean your entire body or maybe even the toilet bowl also) in a very frustrated & rude manner. FYI, we did request for hair dryer from Andy but he said the counter has closed & no hair dryer & hung up the call. So we gotta go around to see if there’s any staff around to ask for it. Luckily there was an abang cleaning the room & gave us one from one of the rooms. We overheard & just kept quiet as we were still getting ready to check out in the room. We confronted him at the counter when we check out & Andy truly amazed us when he defended himself by saying he was just talking to his staff & he doesn’t think there’s any problems with being rude. Nevertheless, the hotel is undoubtedly stylish & comfortable in the sense that it truly provides an industrial-chic design with preservation of old building located at the heart of ipoh town surrounded by plenty of eateries & points of attraction. But the customer service, particularly this guy called ANDY, sorry I will never come back again as I don’t expect to pay so much in return for such hospitality.