ハイアット プレイス ダラス / ラス コリーナズ(Hyatt Place Dallas Las Colinas)

Very run down property. Rooms are dirty, mattresses are hard, half the light bulbs in my room were burnt out, room smelled like fast food.

Property was affordable, very clean, complimentary breakfast and shuttle and most of the staff were superb.

This is an old hotel that has been given a low budget facelift. The AC unit in our room was so loud it was absurd - it sounded like a motorcycle. The rooms and hallways smelled so strongly of air freshener it was difficult to sleep.

I really enjoyed the property and amenities. I felt safe which is important when I am traveling alone.

The breakfast was excellent. Nice quiet hotel. However, there's no food options nearby. The bed was too hard, not comfortable at all. Pillows were lousy also.

The concierge was not friendly at all! We drove in late and we were not greeted with anything not even hello. My husband and I were just asked for name and needing a drivers license and what credit card we were using. No please or thank you! Rude’s person we have experienced like this. Disappointed Then we went to bar to have one drink and concierge was bartenders as well and still not pleasant at all. Also there were two other employees there and they were discussing work matters about being off. This should not be a discussion we’re guest are staying it should’ve been taken care of in office not in the open were other guest are this was so Very unprofessional.

Made reservations for a king room and when I checked in was told they gave my room away and wouldn't give me a refund.

The staff was amazing they offer five star hotel type service and obviously a lower and hotel. The staff was friendly engaging. I could go on and on and on definitely worth saying next time I come to Dallas.