イスキアのpelletteria di lusso arpell di Conte Ritaホテル

My husband and I took a weekend trip from Naples to Ischia and at the last minute changed from a hotel in Fioro to Hotel Villa Durrueli at the last minute as we wanted to be in a nice walkable area that was closer to the port (for ease of catching the ferry) as well as services, restaurants, and we wanted to stay in a place that had a thermal bath in the hotel. Many of the thermal baths are closed during the latter part of November so having a thermal bath to enjoy in the hotel was important to us. The room is small, but delightful with a balcony that offered seating for 2. The decor is in keeping with the island: renovated, clean in the Mediterranian Style and offered a minibar that felt very reasonable and a desk area with complimentary coffee and tea. The service here is exemplary from the front desk to the spa to the breakfast. It has service that goes beyond a 5 star hotel that is warm and friendly while still very professional. Sara, the breakfast manager goes above and beyond to ensure every guest has an amazing start to the day. The service, the location, and the amenities made us feel so grateful we chose Hotel Villa Durrueli.

私たちが支払った価格に非常に失望しました、良い-レストランのウェイターは非常に効率的でフレンドリーで、一生懸命働き、プロフェッショナルでした。どこでもきれいに保たれました マッサージは比較的良いです バーベキューの夜は一週間中最高の食べ物でした 悪い-英語が話せません、アメニティ、地域、バスなどの情報が不足しています-私が見た唯一の英語の通知 水のボトルを満たすことは完全に禁止されています給水所から!プールを使用するにはスイムキャップを着用する必要がありますが、過去40年間、世界を旅したことは一度もありません!プールのフィルターは古くてびていましたが!非常に小さなバスルームと文字通り茂みを見下ろすいくつかのバルコニーがある日付のベッドルーム。夕方のエンターテイメントからの騒音は真夜中まで続くので、ほとんど眠れませんでした 朝食は大丈夫でしたが、主に非常に豊富な種類のケーキでした(残念ながら、これらのいくつかはイブニングミールのデザートとして提供されませんでした。トロリーとシルバーフードドーム(少し上)で高い水準に提供されましたが、非常に残念でした。サラダバーは私がホテルで見た中で最悪でしたが、非常に貧弱で、あまりありませんでした。メインの食事もがっかりし、デザートはあなた自身を助けることができませんでしたが、4から選択し、1つが使い果たされたとき、あなたの選択は少なくなりました。一部のレセプションスタッフは、到着時にあまり役に立たないか、歓迎してくれず、出発日の午前5時に早朝の電話をリクエストしましたが、決して手に入れませんでした(私たちはよく起きていました)他の人は早朝のチェックアウトで朝食のバッグを手に入れましたが、私たちではありません!私は戻りますか、絶対にありません!またはVoyage Privéを通じて予約してください。

We arrived at the ”hotel” to a very basic place which looked like a building site/lodging house. The receptionist copied our passports and quite bluntly said you're on the first floor that way. We then had to struggle up the stairs with our cases to find our room. Room being the operative name. It was basically a cupboard with a bed in it. There was ONE socket in the whole room. A wardrobe containing ONE HANGAR, a bed coveted in a fraying coverlet and a marked sheet,two flat pillows, a door led to a bathroom with a very disgusting, marked shower curtain, hanging from exceptionally dirty rings. The ”view” was booked as pool or garden view, we had neither. We faced scaffolding, building site and dirty laundry on the floor, two flights below. The aircon didnt have a remote in the room. The electricity consumer box didn't have a cover but DID contain a keyhole! We went back to reception to ask to change room, to be told they were full and it wasn't possible. We requested more pillows, hangars and how to turn on the aircon in the room. We were told we had to pay for the aircon £12 per day. Pillows were delivered to the room along with 10 exceptionally dirty, rusty hangars We were informed ”dinner was 7-8pm and breakfast was 8-9am, set in stone with allocated tables and a preordained ”menu” of 2 dishes. We had to buy water to have with dinner and we're shocked that HALF BOARD DIDNT GET US A CHOICE OF WHAT TO EAT! we slept in the disgusting room that evening, THOROUGHLY DISAPPOINTED, as i'd booked this trip through LOVEHOLIDAYS for my husbands 65th birthday gift. I cried that night, absolutely shocked by what we had compared to what I thought I'd booked. The next morning my husband went down to breakfast- again no choice and offerrings were left overs from dinner, green beans, cake, manky fruit, cheap cereal! I had a coffee and returned to the room. We looked on *********** for another hotel and moved that day to an available hotel. We have complained about the 20 year old pictures advertising this OAP BOARDING HOUSE where older people LIVE in the rooms facing the pool and gardens. There is also a dog roaming trying to get into the room along with visitors in the night trying all doors. Filip used us moving as an excuse to not refund us for our further 6 night stay, stating we only wanted a sunset view!! We've never been to Ischia before so we looked at available, clean hotels available at short notice. Please, PLEASE DO NOT BOOK THIS HOVEL FOR YOUR HOLIDAY, THE OWNERS HAVE QUITE FRANKLY GIVEN UP AND NEED TO TAKE THE ”HOTEL” PART FROM THEIR SIGNAGE AND CHANGE IT TO BUDGET HOSTEL WITH A POOL! would of given ZERO but not able to. We have an ABTA CERT and WILL be taking this forward with them

このホテルは、すべての快適でリラックスした休暇を提供しています!細部にまで気を配り、ゲストの世話をします。サラダから美味しいビュッフェ式朝食プールまで、細部までとてもきれいで、プールには素敵なバーサービスがあります。

イシュシアにいる間、2泊の素敵な滞在。私たちの部屋自体は通りを見下ろすバルコニー付きでかなり大きかったです。スタッフ、特にロレンツォとジェレナは、質問があるときは信じられないほど親切で親切でした。含まれている朝食は素晴らしかった-さまざまな焼き菓子(ピスタッチョコルネット!)フルーツ、ヨーグルト、卵、肉などの大規模なビュッフェ。素晴らしいコーヒーも。場所は私たちに最適でした-Ischia Portoのすぐそばで、私たちが昼食のためにProcidaへのフェリーに乗ったフェリードックから歩いてすぐです。この地域はレストランやショップで賑わい、必要なものがすべて揃っていました。私たちは夕食のために魅力的なイシュシアポンテ(約1マイル)に簡単に歩いて行き、城を見ました。歩くことができない島のどこかに着く必要がある場合は、ホテルのこのエリア(および/またはバス停)でタクシーが常に利用できます。またここに滞在します。