Istanberry - Dream Apartments

手頃な価格で、この完成済みのアパートを借りました。洗濯機、ガス、電子レンジ、さらには食器洗い機まであります。 4階からの眺めは美しく、いくつかのホテルが見えます。 近くにはスーパーマーケットのカルフールやチョコがあります。 数日後、私のアパートで水のトラブルが発生したため、従業員が私に代わりのアパートを提供してくれました。 マイナスな点: 私が借りた建物にはエレベーターがないので、階段が苦手な場合は 1 階または 1 階を利用してください。

It was a very bad and unsatisfactory experience I had with Istanberry.I was extremely disappointed with the condition of the studio. It was clear that the studio had not been properly maintained and I did not feel comfortable staying there. When I raised my concerns with the staff, they told me that they don’t have another available apartment to change. I asked them to cancel my booking and refund my money. However, when I requested for the cancellation, I was informed that I would only be refunded for 2 days instead of the full amount. This is completely unacceptable as I did not even stay for a single day and the dirty and the maintenance condition of the studio was not my fault. After that they don’t refund my money and i was in the street in the night looking for another hotel. They think only about money they don’t care about the guest satisfaction. You can see the pictures for the condition of the studio before you book with them.