ジェラル スルタン ホテル スペシャル クラス(Celal Sultan Hotel Special Class)

Clean and decent room size. Location also not far from Hagia Sophia mosque and breakfast spread was ok. The drawback were several unfriendly hotel staff members that made us feel unwelcome. Luckily, it was our last day in Istanbul.

rooms were clean our room was on the front of the hotel and on the 1st floor so very noisey, cleaners in the morning cleaning the rooms above theyd be dragging the beds and it would wake us up. the ac wpuld work during the night it would be set to eco setting but would worl in the morning as the rooms were super small the rooms would get stuffy but the ac wouldnt work youd have to open the window which would then get the room very cold the room refridgerator was on but didnt keep our drinks cold

Location of the hotel is very strategic, just 2 minutes walk from Hagia Sofia and Blue mosque. Hotel is very nicely decorated with lots of mirrors, and I loved it. Rooms are nice, but quite small, specially the single ones. Breakfast enough diverse and tasty. Had issue with the hotel upon arriving - they asked to pay extra money for my booking (what was acts 65% of the total price I already paid), motivating it that Trip.com doubled the discount. After contacting trip.com I had to pay that amount, and trip.com made a refund to me.

Хороший отель по адекватной цене

距離景點地理位置非常不錯，衞生、環境、早餐都非常滿意。我們一家三口轉機在這呆了幾天，第一天到的時候，很困，外面也很熱，前台還貼心讓我們提前到12:30就入住。

酒店富有土耳其韻味，酒店的服務員態度不錯，小費給一點點給好，房間雖小五臟俱全，設施先進，水温不錯，房間乾淨整潔

We stayed in triple rooms but with only 2 persons still felt uncomfortable. The room is obviously too small for 3 .

定的大床豪華房，給了我一個衹有15平米的單人間，放箱子都困難。酒店服務員態度不敢恭維，剛開始入住時態度很好，第三天晚上的態度，我想問你是被老婆罵了想找人發泄還是咋滴。辦完公回酒店我問能不能安排個人幫我清理一下房間，前台説沒問題，但去到房間後服務生態度讓我更震驚，説阿姨回去了清潔不了。然後我有點驚訝，他就很無奈地幫我拎走個垃圾袋，既然不OK為什麼我在前台問能不能安排個人幫我清理房間時不告訴我？然後沖涼房噴灑還是壞的，出水不正常。本來出差工作就心累，遇上這種服務態度和這等設施，還4星級酒店，真搞不懂這樣的房型和服務怎麼配得上4星級，垃圾！不得已住了住了一晚，第二天立馬搬到隔壁家，價格一樣，房間和各方面就是比他家好。

Localisation parfaite ! Tout c'est bien passé, personnel agréable, bon petit déjeuner et propreté irréprochable.