プエルタ デル マール ホテル(Hotel Puerta Del Mar Ixtapa)

Location was great, the grounds were nice. Main pools were also great! Just needs a bit more attention to detail. Wifi was spotty at best, hot tub empty and hasn’t worked in quite a while. Rooms were big, but could use updating. Two burner cooktop was nice. Great location though!

20 years ago, this property would have been spectacular. However, today is is very run down. Our unit had sewer smells each morning, the power plugs didn’t work, many light switches were broken, the safe didn’t work and our towels were frayed and worn. Worst part, we had pre-paid and couldn’t change or leave early. Will never go back!!!!!!

Easy walking distance to Ixtapa centro, where there are dozens of restaurants, bars, shops. Public beach access is an easy walk. Room and grounds were kept clean, pools were super nice. Our room was dated, but clean. Limited kitchen equipment, but fine for simple meals. I gave it 4 stars for the price point, the grounds and the staff. It's walled and gated with security roaming all the time.

Puerta Del Mar is quiet and the grounds are lovely. The staff is friendly and every thing is clean and well kept.

The grounds are clean, beautiful, and peaceful.

Overall I liked the hotel. It was close to everything we needed. Check in was smooth. They were renovating the lobby when we went And we didn’t get a room key until day two in the afternoon which was a bit of a inconvenience as we had to go to the lobby to get someone to let us into our room each time we returned from being out. Room was spacious. Fridge was nice n cold as was the a/c. Shower pressure and temperature were great. The maid Erika was great. Thorough cleaning each day had no complaints there. Pool was great and cleaned daily and the water slide was fun. Massage by the pool was a nice way to start the morning. I would stay here again for sure. Keep in mind it’s not luxurious- it’s a great Mexican style hotel that suited us just fine.

Mal servicio me hicieron esperar dos horas para recibir mi habitación

Pesimo hotel. Muy descuidado y sin fumigacion. La habitacion tenia un hormiguero enorme dentro !!! Los equipos de aire acondicionado muy viejos y sin mantenimiento. Una verdadera estafa este hotel. De los peores que he visitado. De plano la primer noche tuvimos que irnos a otro hotel. La señora Gerente no resuelve y lo unico que ofrecio fue un desayuno continental gratis por los inconvenientes. Yo le daria una categoria de 1 estrella !!

Se localiza a una cuadra de la zona comercial y a diez minutos caminando de la playa. El servicio del restaurant es bueno, pero podrían mejor**** los tiempos de atención teniendo más personal. Aún así es un lugar bastante recomendable.