メインステイ スイーツ ジャクソンビル ニア キャンプ レジューン(MainStay Suites Jacksonville Near Camp Lejeune)

This was one of the most miserable stays that I can recall in a number of years. The hotel did not let anyone know that it was under renovation. The entire hotel smells like tobacco smoke. Stomping all night above my room after letting desk attendant know...Will never stay here again and will not recommend to anyone...

The carpet and couch in my room were so stained and dirty I didn’t want to walk on the carpet. The refrigerator made so much noise I knew I would not sleep. I asked for and received a different room which was marginally better. The desk clerk told me they are getting ready to replace all the carpet. Too bad I came before it happened. It really looked like the place had not been maintained well even so.

I was not told upfront there was an extra charge of over $100 on each of my rooms. I only knew by checking my online banking the next morning. When I questioned another person at the desk I was told I should not have been charged and the charges would drop off. That is not the point to be holding $200 of my money. As I explained to the desk that could have been all my vacation $ for all they knew. I was told I could call my bank and have it released again I could but I shouldn't have to. The couch was stained up and the sheets had something black on it and when I tried to brush it off it smeared. I think it came from the ac unit. The coffee table in the center of the room the legs were wobbly. We had to get assistance to even get the tv to come on. Not a terrible place to stay just needs updating and need to be upfront about fees.

Very noisy. Significant maintenance issues. Burned out light bulbs in the room. Lost electricity 2 times, once for several hours. Hotel doesn't have a backup generator system. Weird smell throughout.

The staff was pleasant. The beds were hard as rocks - I'm still feeling that. The AC was going 100% of the time but it seemed to not keep the room cool at night. I liked I could get free tea all day long. The room needed some repairs but nothing that interfered with our stay. Overall it was a safe place to sleep and we'd come back if we're in the area and they're priced fairly at the time.

Great service and location. Hotel was clean and had safe parking

The staff was super nice place was as expected! My issue nothing mentioned about $35 charge for my dog until I was checking in , sure I could have said no but I was already there and didn't have another option! This should have been noted when I made reservation because I listed my dog!

The hotel looks nice from the outside. The place was very clean. They had old stained furnitures in the room. There was an odor in the hallways along with it being very hot. A roach was in the closet. We reported it and the manager came to spray. He was very nice and apologized but another came from the kitchen area. Im going to try another hotel. It was ok fir the price. Close to alot of stores/restaurants

Great suite for the price. Comfortable and the A/C worked great - which was important because it was over 100° every day.