ダブルツリー バイ ヒルトン ホテル ジャクソンビル リバーフロント(DoubleTree by Hilton Jacksonville Riverfront)

「川の正面」と書いて予約したのですが、混雑した高速道路と駐車場しか見えませんでした。部屋には電子レンジもミニ冷蔵庫もありませんでした。私は私が支払った価格で私が得た部屋に非常に不満でした。二度と訪問しません。

I love the view from the 10th floor!

The service was amazing and friendly and the view deserved all the money.

Excelente lugar bien ubicado solo que el hotel le falta mantenimiento o mejorías en las instalaciones y habitaciones

How dare they charge hotel prices for motel rooms. If I could give a 0 star I would. The rooms are filthy, and I say tooms because on my way down to the front desk to complain, there were other ppl on the elevator with the same intentions! The bed didn’t have a bed skirt exposing the box spring which was literally filthy. Baseboards were dirty and coming off. Walls had stains. The carpet was so filthy I had to put towers on the floor to walk on. I checked in at 4pm and checked out at 6pm. I had to waste my time finding another hotel because staying there was not an option!!

The staff was very friendly and accommodating with my early arrival. They were able to give me a room at 2:30pm when check-in wasn't until 4pm. My main compliant about this hotel was that the tub had a leak and the noise from the leak was very disruptive. The bathroom was outdated and the room as a whole was just very old and not very inviting. I was only staying one night, so I didn't make a big deal of the leak but if I was staying longer than 1 night I would have requested a different room.

We visited for a concert. When we came back to hotel after concert 10 pm we asked front desk for extra blanket and her remark was housekeeping was gone, I have stayed at many hotels and the front desk ALWAYS has extra blankets, towels etc. She offered no help and said her shift was almost over, my thoughts were well you are here now and suppose to help and assist your guests. Will not stay there again .

Room was very dated and unclean feelings. Glass cup still had water in it from last guests. Shower leaked water onto bathroom floor. We called guest services to ask for a blanket and was told “if we can find one” and never received a blanket nor a response. Great location. Pool area looked nice.

There wasn't enough staff for checkout at 7:30 in the morning. online checkout wasn't available. The lady couldn't provide a receipt for my stay but could run my credit card for parking.