コンフォート スイーツ ウェスト ジャクソンビル(Comfort Suites West Jacksonville)

Front desk clerk was very helpful and friendly. The rooms were clean except for a few hairs in the shower but clean compared to other places I’ve been. The bed was not very comfortable but again, it was clean. Breakfast was good.

Everything good, except they don't let us check in 2 hours earlier. Unless paid $30 more dollars. Have to go to a Mall with Everything.

Floor was dirty and stained. Bathroom shower took way too long to get heated. Alarm going off on 3rd floor maintenance room whole time i was there. No extra blanket in room.. limited amount of towels

The room I stayed in was recently remodeled and was very nice. Breakfast was good with 2 waffle options and tasty coffee.

There was no bath soap in the room for either the sink or the shower. And there was hair on the bathroom counter in the sink area and there was a stain on the towels.

The hotel lobby, breakfast area and room were clean. You can tell the hotel is going through renovations but the room furniture and doors are old and beat up.

We had stayed at this hotel at least 4-5 times in the past until the Covid pandemic. Same furniture than in the past. Furniture are so old/worn out that we perceive them as dirty and do not feel comfortable to sit on it but bed and bed sheets are ok. Very disappointed with breakfast, besides waffles, nothing much to eat. Overall, disappointed with stay!

The first room I got was stink, i realize the carpet was wet from the air condition leaking, I reported to front desk immediately, room was changed, all went well after. Receptionist was great.

Unfortunately we did not have a good experience. The ac went out in our room and we switched rooms in the middle of the night. The beds were like sleeping on a spring board! The glass shower door came off on the track and nearly fell. The furniture in the lobby was badly stained. The breakfast buffet ends at 9am and they literally put the stuff away while you were getting food if you were a minute over. This place needs help.