Marriott Jacksonville Downtown

Travel to Jacksonville for a concert. Hotel was very convenient. The food and drinks were very good at the bar. Staff very professional and friendly.

Delightful stay. Checked in late and check-in clerk was very bubbly. Valet was super nice. Hotel was clean and well appointed.

The staff was very friendly, the hotel overall was nice. The area was quiet and not much to do in the area at night

We enjoyed our stay. We were in town for the Gator Bowl and it was in walking distance for the stadium. (About 1 1/4 miles) The river walk is very nice and you are able to walk over the bridge if wanted. The rooms were nice and the staff attentive.

Hotel is not in a great area of dt Jax. Nice lobby and bar/restaurant, but service was slow as they were understaffed. Bfast is only the $23 buffet. Not great. No fruit, and I am celiac so very limited options. Rooms were ok but not worth $500 eac per night to view the parking lot. Charged me for internet which I had removed after I told them I was an Amex Platinum member. I would try to stay elsewhere if I go there again.

Friendly staff. Smooth check-in. Property is downtown but not too far from good food and the airport. Very close to the football stadium.

Do yourself a favor and pay $100 more to stay at the Hyatt, instead of the Marriott. We paid ultra premium prices on a Thursday night. They nickel and dime you to death, $29 parking, terrible parking setup (must pull into a narrow valet lane). Valet staff were very lackadaisical, vehicles back flowed down the street and around the corner. Very little information given by lobby staff upon check-in. For being an expensive Marriott, they didn’t make you feel welcome, and didn’t share any information on how to make the stay more comfortable (nothing about local places to eat or ways to get around). Neither the front lobby staff nor the valet staff seemed willing to help, nor did they communicate with each other. There was no free internet (nor did they inform me that there even was WiFi), dirty part of town, zero security and homeless people coming up to you when trying to get in your vehicle. Their “late night food”, which they tried to funnel people into towards closing of their bar, literally consisted of Doritos and M&M’s, priced at $7 and $8. I absolutely do not recommend this hotel - we’ll never stay here again.

Property is in not so good conditions. Rooms are not clean at all,Carpet looks very dirty. There was chips packs under the beds .Elevators smells terrible . The door in our room was stock and we wait like half an hour for someone to help us , Finally was my husband who resolved the problem . The staff was nice.

Staff were extremely friendly and welcoming, room was very nice, elevators ran fast, interior very attractive. Appreciated "quiet hours". Hallway was unpleasantly cold. I prefer a much firmer mattress. Wish room contained literature/info on local dining/attractions.